Douglas Hawsey

Douglas did a fantastic job on assisting me with different vehicles and finding the perfect one for my household I couldn’t be as excited ! different vehicles and finding the perfect one for my household I couldn’t be as excited ! More

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Doug was very helpful in the buying process! He was quick, knowledgeable, efficient, and provided amazing customer service. So thankful we worked together and get such a great deal and good care He was quick, knowledgeable, efficient, and provided amazing customer service. So thankful we worked together and get such a great deal and good care. More

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Ooooo where can I start…. this is actually my first time with regal and when I tell you Mr. Greg and Doug mannnnn they was off the chains LOL. But Doug really helped out he was this is actually my first time with regal and when I tell you Mr. Greg and Doug mannnnn they was off the chains LOL. But Doug really helped out he was very patient and cool as heck.! Had nothing but laughs even though I was very very tired because of the long process lol but at the end…God Is Good. I’m thankful for Doug and his wonderful customer service 🙌🏾🫶🏾 More

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The dealership was extremely friendly, especially Doug who entered any questions I had regarding the vehicle had a great deal of knowledge about things and I’ve never purchased a vehicle in the past that who entered any questions I had regarding the vehicle had a great deal of knowledge about things and I’ve never purchased a vehicle in the past that went so smoothly and so quickly any other time seemed like I was at a dealership for five hours, they had me done closed in a very short period of time. I would recommend Doug and the dealership to anybody that is interested in buying a car thank you. More

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One of the best auto purchases in my life. .. Doug was professional and helpful... If you're looking for a car, suv,whatever, get down to Regal, ask for Doug and you will experience a transacti .. Doug was professional and helpful... If you're looking for a car, suv,whatever, get down to Regal, ask for Doug and you will experience a transaction like no other!!! More

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Doug was amazing, paid attention to detail. He was very considerate and understanding when it came down to my needs as a buyer. Overall Regal in Lakeland was great, did ensured I walked out wit He was very considerate and understanding when it came down to my needs as a buyer. Overall Regal in Lakeland was great, did ensured I walked out with a new vehicle at the right price. More

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They were so nice and straight forward with the whole process. They made sure me and my family were comfortable the whole time. process. They made sure me and my family were comfortable the whole time. More

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The team made the process seamless and easy. I appreciated their determination to help me stick to my budget instead of trying to push me into something more expensive. I appreciated their determination to help me stick to my budget instead of trying to push me into something more expensive. More

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The whole process was very smooth. Everyone in the office was professional and ensured we had a great experience. I love my new car from Regal Everyone in the office was professional and ensured we had a great experience. I love my new car from Regal More

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The sales process was absolutely amazing but the service after I signed went down really quickly. From the car not being delivered when originally promised (it would have been ok if I would have been told after I signed went down really quickly. From the car not being delivered when originally promised (it would have been ok if I would have been told but nobody got in touch I had to make the call to find out) I also had to contact them for my registration and no reply so I went to the tag place had to pay for the paperwork only to receive the paperwork in the mail two days later. I again reached out cause I was only given one key I also asked about plastic floor mats and I was told they would give me a price (why should I haveI to pay for another key???? Every car I ever bought I was given two sets and my Accura dealer in New Jersey gave me the plastic floor mats no charge. Even after the conversation to this day I have not received a follow up call. Still don't have another key or floor mats. So I'm not a happy customer. More

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