Pete Roussos

christopher. d@regallakeland.com went above what I would call customer service,from the moment we pulled up he made the process enjoyable,y'all get a five star rev d@regallakeland.com went above what I would call customer service,from the moment we pulled up he made the process enjoyable,y'all get a five star review with him on board,thank you More

by stevenrwinsor Verified Customer Verified Customer

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I had a great experience. They made the process easy for me. I would highly recommend going here. For a great car with great customer service! They made the process easy for me. I would highly recommend going here. For a great car with great customer service! More

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Service was excellent and very easy . I appreciate Shane and Pete so much! Thank you! I appreciate Shane and Pete so much! Thank you! More

by jailawilliams19 Verified Customer Verified Customer

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Got an appointment same day and Willie had the car ready to go when I got there to test drive and was willing to work with me on price. xxxxxxto Willie and the lady in finance for getting me the price I wan to go when I got there to test drive and was willing to work with me on price. xxxxxxto Willie and the lady in finance for getting me the price I wanted More

by 1130marissa Verified Customer Verified Customer

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Greg and Luke were amazing! ! they helped me get in to a car that was on my price range and had everything that I needed. They helped me out in a sticky situation and I am very b ! they helped me get in to a car that was on my price range and had everything that I needed. They helped me out in a sticky situation and I am very blessed to have had them help me get into my new car!! Thank you everyone!! More

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Great, no hassle sale. Worked to get it at the price I wanted. The service team is always good when I bring my other Kia. Worked to get it at the price I wanted. The service team is always good when I bring my other Kia. More

by m1ndb3nder Verified Customer Verified Customer

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I purchased a 2022 Chevy Equinox with Luke. Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of prof Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of professionalism. He seemed unmotivated to go over the aspects and features of the car unless asked directly. I was thankful to have a relative with me who knew how to ask the right questions. At one point, when asked a question for clarity about the car, he became defensive and said he didn't know what I was asking, and is everything was alright with me. Luke proceeded to leave his office, get the supervisor, Gregg, and the finance Guy, Pete, was called to come speak with me. I was so confused and felt humiliated. I ended up being thankful he called the finance guy because I was able to leave his office and purchase my vehicle. I also didn't like being asked multiple times what my occupation was and what department I work in. By the end of the process, I was annoyed and exhausted. This was supposed to be a great experience. I love the car, but I won't be purchasing through Regal again if I have to deal with this type of behavior. I feel as though the sales process was too aggressive. More

by catherinejp07 Verified Customer Verified Customer

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This is definitely the best dealership In town, I was approved with 0 down! Excellently customer service, this is definitely my go to dealership. approved with 0 down! Excellently customer service, this is definitely my go to dealership. More

by d.donny88 Verified Customer Verified Customer

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I really appreciate the time that they all took to be sure that I got the best deal and the best servic…in which I did! sure that I got the best deal and the best servic…in which I did! More

by dickiesharon Verified Customer Verified Customer

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Great experience with sales - Trey was fantastic! Poor experience with the finance lead - felt horribly disrespected when I declined the extra maintenance plans. Poor experience with the finance lead - felt horribly disrespected when I declined the extra maintenance plans. More

by kimmann04 Verified Customer Verified Customer

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