Pete Roussos

Luke was kind, thorough and patient with us as we bombarded him with questions. He treated us with respect, kept us well hydrated, and if there was any uncertainty, he made sure to get the correct an bombarded him with questions. He treated us with respect, kept us well hydrated, and if there was any uncertainty, he made sure to get the correct answers. It was a pleasure working with him. Pete from the administration was super relatable, and made sure we received the best opportunity based on our credit score and finances. More

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Pete, from Financing, was great, kind, and willing to work with us. He is also a history buff which was fun to discuss. work with us. He is also a history buff which was fun to discuss. More

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Luke is Honest, reliable, great customer service, fair prices, and quality vehicles! Im so thankful prices, and quality vehicles! Im so thankful More

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Luke did a great job! He was patient and answered all of the questions we had. He was patient and answered all of the questions we had. More

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I had a great experience. They made the process easy for me. I would highly recommend going here. For a great car with great customer service! They made the process easy for me. I would highly recommend going here. For a great car with great customer service! More

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Service was excellent and very easy . I appreciate Shane and Pete so much! Thank you! I appreciate Shane and Pete so much! Thank you! More

by jailawilliams19 Verified Customer Verified Customer

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Got an appointment same day and Willie had the car ready to go when I got there to test drive and was willing to work with me on price. Props to Willie and the lady in finance for getting me the price I wan to go when I got there to test drive and was willing to work with me on price. Props to Willie and the lady in finance for getting me the price I wanted More

by 1130marissa Verified Customer Verified Customer

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Greg and Luke were amazing! ! they helped me get in to a car that was on my price range and had everything that I needed. They helped me out in a sticky situation and I am very b ! they helped me get in to a car that was on my price range and had everything that I needed. They helped me out in a sticky situation and I am very blessed to have had them help me get into my new car!! Thank you everyone!! More

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Great, no hassle sale. Worked to get it at the price I wanted. The service team is always good when I bring my other Kia. Worked to get it at the price I wanted. The service team is always good when I bring my other Kia. More

by m1ndb3nder Verified Customer Verified Customer

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I purchased a 2022 Chevy Equinox with Luke. Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of prof Luke seems like a nice guy, but he definitely needs training in the area of customer service. I almost didn't buy the vehicle due to his lack of professionalism. He seemed unmotivated to go over the aspects and features of the car unless asked directly. I was thankful to have a relative with me who knew how to ask the right questions. At one point, when asked a question for clarity about the car, he became defensive and said he didn't know what I was asking, and is everything was alright with me. Luke proceeded to leave his office, get the supervisor, Gregg, and the finance Guy, Pete, was called to come speak with me. I was so confused and felt humiliated. I ended up being thankful he called the finance guy because I was able to leave his office and purchase my vehicle. I also didn't like being asked multiple times what my occupation was and what department I work in. By the end of the process, I was annoyed and exhausted. This was supposed to be a great experience. I love the car, but I won't be purchasing through Regal again if I have to deal with this type of behavior. I feel as though the sales process was too aggressive. More

by catherinejp07 Verified Customer Verified Customer

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