Douglas Hollen | Page 25

Don’t buy from these crooks. I purchased a used vehicle for nearly thirty grand, only for the transmission to go out on me less than a week later. Fortunately for them, the vehic I purchased a used vehicle for nearly thirty grand, only for the transmission to go out on me less than a week later. Fortunately for them, the vehicle still had it’s factory warranty and I was given a replacement tranny with a loaner car to pacify me until repairs were made. It’s clear these future corpses don’t test or inspect cars before selling them. Then, I got an inspection before the end of my warranty, only for service staff unable to discover any problems, yet I come back in two weeks later for an oil change to discover I have a critical repair that needed to be done. So, I guess they couldn’t catch preventive maintenance during the longevity of my warranty and I am stuck paying the bill for something that would have been previously paid for. I get it, car dealerships aren’t charities. They exist to squeeze as much money as possible out of their customers. Yet, these underhanded practices are going to hurt people. I didn’t pay this astronomical amount of money to have these kinds of problems within three years of my purchase. I’m surprised hate has yet to manifested itself within a cut-throat dealership such as this one. More

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Excellent customer service. Professional and friendly staff. Great location. Respectful of customer's time Thank you :) Professional and friendly staff. Great location. Respectful of customer's time Thank you :) More

by GUEVARA.SHEILA Verified Customer Verified Customer

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I have nothing to say. Service is okay in my opinion. So that is it. Service is okay in my opinion. So that is it. More

by LECNAD.DANCEL Verified Customer Verified Customer

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Excellent customer service. We are doing recalls on all our Nissan at UCF. I will recommend Sutherlin Nissan of Orlando. We are doing recalls on all our Nissan at UCF. I will recommend Sutherlin Nissan of Orlando. More

by FRANCISCO.HENRIQUEZ Verified Customer Verified Customer

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Service was great. Just wish that you have hot water for tea or hot chocolate for non coffee drinkers. Just wish that you have hot water for tea or hot chocolate for non coffee drinkers. More

by TUESFUNSTER Verified Customer Verified Customer

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Great work! Amazing service as always. Good job to the whole sutherlin staff. Thank you again. Amazing service as always. Good job to the whole sutherlin staff. Thank you again. More

by KRYSTALTAVAREZ215 Verified Customer Verified Customer

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Good service . .prices could be lower but keep sending coupons, they help especially on a fixed income! .prices could be lower but keep sending coupons, they help especially on a fixed income! More

by BYOUNG32 Verified Customer Verified Customer

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I received Excellent care by service advisor service by Doug. Kept me informed throughout entire repair. Then fully explained everything that was done Doug. Kept me informed throughout entire repair. Then fully explained everything that was done More

by JHUNT70 Verified Customer Verified Customer

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Doug Hollins did a great job of having my car serviced and I was completely satisfied.Thank you. and I was completely satisfied.Thank you. More

by PMAL50 Verified Customer Verified Customer

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Doug is my go to service advisor. He is extremely personable and professional. He should be recognized! He is extremely personable and professional. He should be recognized! More

by KEVLEDERER Verified Customer Verified Customer

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