Douglas Keeler | Page 70

The entire staff at Machens Capital City goes above and beyond to make your car buying experience enjoyable! I will always go to MCC for my vehicles. beyond to make your car buying experience enjoyable! I will always go to MCC for my vehicles. More

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To Ford Motor Company Management: I know that most To Ford Motor Company Management: I know that most companies value feedbak from their customers, so I would like to make a few comments about my busi To Ford Motor Company Management: I know that most companies value feedbak from their customers, so I would like to make a few comments about my business experience with the Joe Machens dealership in Jefferson City, MO. First, I would like to thank John Lange for a painless experience with the sales and service department. John was very professional and personable in his approach with us during the agreement process. I felt no stress or pressure to purchase, and I think that is the best approach to sales. Previous to my purchase, I met with Doug Keeler on the parking lot in January and talked truck talk for about an hour. He was fun to talk with about trucks, local politics, school, and athletic issues. I did not return until late March, when I by chance met John on the lot and went into the office to discuss a price on a F-150. The rest is history. I would rank the sales people as excellent in their job as salesmen. I also appreciate the help of John Desmond in the service department. He was very helpful in getting mud flaps put on my truck the same day that I picked up my new truck. Thanks guys!! I would also like Ford Motor Company to know that one of the reasons that I shopped Ford is because they did not take the help of the federal government when faced with tough financial decisions. By standing on your principles, biting the financial bullet, and making the necessary adjustment with your labor force, you proved that Independence and Freedom are still alive in America! Good Job Big Blue!!! More

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