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Douglas Montalbano

Overview Reviews (528) Inventory (91)

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Douglas Montalbano

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Douglas Montalbano | Page 24

Service Advisor

Toyota of Kenner

2460 Veterans Blvd
Kenner, LA 70062

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4.8

528 Reviews

Overview Reviews (528) Inventory (91)

Dealership Experience

14 yrs, 10 mos

4.8

528 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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528 Reviews of Douglas Montalbano

October 29, 2021

Dealership Rating

Employee Rating

Great Service. Only issue, wait time was 1 1/2 hours to rotate the tires. rotate the tires. More

by sherriesibley

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Dec 08, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We appreciate your feedback, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

October 27, 2021

Dealership Rating

Employee Rating

Great service department. Sad to hear Harold is retiring but Sheila and Doug are great also! but Sheila and Doug are great also! More

by RMILLET

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shelia Leblanc , Harold Leblanc

Helpful 0

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Oct 27, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2021

Dealership Rating

Employee Rating

They are always so friendly & efficient. Doug is always so nice. The waiting room is always clean so nice. The waiting room is always clean More

by JENELLE1129

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 27, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 21, 2021

Dealership Rating

Employee Rating

Great service,nice people,good environment, take in me on time,no wait to long time,no wait to long More

by KATHERINELETO1927

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 21, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group. #WeMakeItEasy

October 18, 2021

Dealership Rating

Employee Rating

The service people were very knowledgeable and friendly. Tried to schedule on line with no success. Tried to schedule on line with no success. More

by khasney

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 21, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group. #WeMakeItEasy

October 15, 2021

Dealership Rating

Employee Rating

Doing a great job. Will send my friends and family there. Very helpful. Didn't have to wait for a long time Very helpful. Didn't have to wait for a long time More

by MonkeyMinh

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brad Miller

Helpful 0

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Oct 22, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 12, 2021

Dealership Rating

Employee Rating

They had my car for longer than originally stated because it took longer to find the issue. I asked about getting another tire in my price range and my question went unanswered. I was offered services perfor it took longer to find the issue. I asked about getting another tire in my price range and my question went unanswered. I was offered services performed on my car a month ago. They obviously did not even look at my car. I did not have a good experience the last two times I used this dealership. More

by keelymcd14

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Helpful 0

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Oct 13, 2021 -

Toyota of Kenner responded

Thank you for sharing your experience with us. We appreciate your feedback. A member of Management will be reaching out to you shortly. We apologize for any inconvenience. Ray Brandt Auto Group

October 11, 2021

Dealership Rating

Employee Rating

Doug took care of getting my Rav 4 in for scheduled maintenance and got it back to me quickly. maintenance and got it back to me quickly. More

by BENNY0635

Verified Customer

Quality Of Work

Friendliness

Recommend Dealer

Yes

Helpful 0

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Oct 12, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 09, 2021

Dealership Rating

Employee Rating

Doug Montalbano was very knowledgable and timely about my recommended repairs while waiting in your dealership. recommended repairs while waiting in your dealership. More

by DZAJ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 11, 2021 -

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

October 02, 2021

Dealership Rating

Employee Rating

The Service was Good but I didn't feel like I was treated fairly with my payment fairly with my payment More

by gennycaston16

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shelia Leblanc

Helpful 0

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Douglas Montalbano | Page 24

Service Advisor

Toyota of Kenner

528 Reviews of Douglas Montalbano

Dealership Inventory (91 Vehicles)

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