Douglas Thompson | Page 9

Ron Carter Ford Alvin responded

Thank you for sharing your feedback! We're delighted to hear that Doug provided you with excellent service and communication. Ensuring our customers feel valued and cared for is a top priority, and we're thrilled that Doug exemplified this during your experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're delighted to hear that Doug provided you with helpful and consistent notifications regarding your car, and that Daphne offered excellent customer service when you picked up your car. Ensuring our customers receive top-notch service is a priority for us, and we're glad that both Doug and Daphne exceeded your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Ron Carter Ford Alvin responded

Thank you for sharing your experience with us! We're thrilled to hear that Doug provided you with extremely responsive and thorough service, ensuring that all your needs were taken care of before the end of your warranty. It's great to know that he addressed everything on your list and took care of all open recalls as well. We truly appreciate your recommendation and are grateful for your trust in us. We look forward to welcoming you back in the future! If you have any further questions or need assistance, please don't hesitate to reach out.

Ron Carter Ford Alvin responded

Thank you for your kind words! We're thrilled to hear that you always receive great service from Ron Carter, and we're delighted that Doug Thompson provided you with exceptional service during your recent visit. Customer satisfaction is our top priority, and we're glad that Doug went above and beyond to ensure your experience was positive. We truly appreciate your loyalty and your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

Ron Carter Ford Alvin responded

It's wonderful to hear that you feel like a friend when interacting with our staff, from sales to service! Building strong relationships with our customers is important to us, and we're glad that our team has made you feel welcomed and valued. Providing a friendly and welcoming atmosphere is a priority for us, and we're delighted that our staff has been able to create that environment for you. If you ever need anything or have any questions, please don't hesitate to reach out. Thank you for your kind words and for being a part of our community!

Ron Carter Ford Alvin responded

Thank you for choosing Ron Carter, and we're glad you had a positive experience with us! We're sorry to hear about your previous experience elsewhere, but we're pleased that we could provide you with great service and customer service during your visit. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your business, and we look forward to serving you again!