Drew Baker | Page 10

They make you feel like family The Kia family make you feel like you're part of their family and also they make you feel very important I had a wonderful experience with them and I The Kia family make you feel like you're part of their family and also they make you feel very important I had a wonderful experience with them and I will come back and buy another car and I refer anybody to them More

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Exceeded all my expectations as a client Drew was extremely attentive to my wants and needs from the perspective of what I required, what I could afford, and all the options in between. He w Drew was extremely attentive to my wants and needs from the perspective of what I required, what I could afford, and all the options in between. He was very well versed on any and all questions asked. More

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Approachable and Professional I went into the dealership with my son and daughter-in-law before dinner out together as their car had been stolen and they needed to replace it. Alm I went into the dealership with my son and daughter-in-law before dinner out together as their car had been stolen and they needed to replace it. Almost two weeks from date of car stolen, they had decided what car they wanted, Kia Niro PHEV, but then their car was recovered & cleaned up so no further need of a car for them. But having watched them and the dealership staff, I became interested in the Kia Niro for myself. Being a Prius owner had spoiled me on MPG and I wanted to step up to the Plug-in. I did research the Prius Prime since I loved my Prius, but it would only seat 4 and I didn't want to give up a passenger seat for the Plug-in option. Drew was very approachable, warm & friendly, yet maintained a professional posture at every step of the way. The hardest part of getting a new Kia Niro PHEV LX was waiting for it to be shipped over. But it did arrive when Drew had advised and closing on it was painless. I recommend Drew and this dealership without reservation. More

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Personal attention / teamwork The staff was very helpful and pleasant. This dealership is part of a group and they use teamwork to convert requirements. Drew provided us with perso The staff was very helpful and pleasant. This dealership is part of a group and they use teamwork to convert requirements. Drew provided us with personal attention and went over our vehicle in detail. They spent time with us to make sure the decision we made was the right one. The staff was welcoming. More

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Informative, helpful, understanding and kind Buying or trading a car while on a budget is nerve wrecking as it is, however, my husband and I were extremely impressed and well pleased with the ser Buying or trading a car while on a budget is nerve wrecking as it is, however, my husband and I were extremely impressed and well pleased with the service given to us while looking to purchase and finally purchase the car. The staff was very helpful and understanding, and very kind and above all else patient with us. We didn’t feel rushed nor pressed to make the purchase and we feel the staff did their very best to assist us while we were there. They were persistent in making sure we were satisfied and well informed and we truly feel this was the best experience in the purchase of the vehicle we’ve ever had from anyone anywhere else. I would definitely recommend anyone to this dealership as our experience at Kia of Wilmington overall was very well done. Thanks to everyone there! More

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Smooth,easy, awesome Thank you Drew Baker and everyone. This new Forte is amazing. Drew is a great salesman. Look forward to future business with you and the entire staff. Thank you Drew Baker and everyone. This new Forte is amazing. Drew is a great salesman. Look forward to future business with you and the entire staff. More

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Best customer service of any dealership! Everyone was so wonderful from the moment I walked in the door! Very open and honest and not too pushy! I have been to many dealerships and this was t Everyone was so wonderful from the moment I walked in the door! Very open and honest and not too pushy! I have been to many dealerships and this was the best experience! More

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Great Team really great team - super friendly and helpful. I got a great car. Drew was super helpful and showed my a bunch of options to see what I wanted. Th really great team - super friendly and helpful. I got a great car. Drew was super helpful and showed my a bunch of options to see what I wanted. The finance team worked with me to get me the best deal they could. More

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Great SERVICE from start to finish. Drew, Tony, David and everyone we encountered were customer centric in their approach. They worked with me on price, payment, terms and helped the car Drew, Tony, David and everyone we encountered were customer centric in their approach. They worked with me on price, payment, terms and helped the car I wanted fit my budget. Thank you! More

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Great customer service I visited several dealerships in the area trying to decide on a car and the staff at Kia Wilmington had the best customer service by far. Drew, my sal I visited several dealerships in the area trying to decide on a car and the staff at Kia Wilmington had the best customer service by far. Drew, my sales rep, was extremely helpful and friendly. He was always available to answer any questions I had but wasn't too pushy! Overall a great experience and so far I'm very satisfied with my used Kia Forte! More

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