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Drew Bethel
30 Reviews
30 Reviews of Drew Bethel
January 03, 2019
Great! I go in and out quickly. I recently had oil change and state inspections and service was quick and customer service is great. Nice employees and it is I go in and out quickly. I recently had oil change and state inspections and service was quick and customer service is great. Nice employees and it is very convenient i live right around the corner. I don't have to travel too far. More
by RuiLetty
Other Employees Tagged: Eric Gonzalez, Keith Black
Helpful 
November 22, 2018
R. Thomas I was delightfully happy with the professionalism of the service manager who took the time to resolve an issue that wasn't a part of the safety recall I was delightfully happy with the professionalism of the service manager who took the time to resolve an issue that wasn't a part of the safety recall for my F-150. Thanks again for great attitudes towards your customers. More
by rt6260
November 16, 2018
On schedule! My service experience was a 65K routine service on my 2014 Explorer; in addition I was getting new tires. I scheduled the work in advance; arrived on My service experience was a 65K routine service on my 2014 Explorer; in addition I was getting new tires. I scheduled the work in advance; arrived on time; had all the work completed in a thorough and professional manner; departed within the time estimate my service advisor promised; and continued to be a "happy camper" regarding Russell & Smith service. A great team (Drew Bethel especially) and a great dealership! More
by Steve H
November 05, 2018
Service! Great service. The waiting area is nice and having coffee or tea is really nice too. The clean and wonderful smelling restrooms was really good. Great service. The waiting area is nice and having coffee or tea is really nice too. The clean and wonderful smelling restrooms was really good. More
by TJ
October 29, 2018
Very Professional , all my questions & inquires were answered. Service was prompt & on time. Facilities are clean & comfortable while waiting. Easy online reservation s , all my questions & inquires were answered. Service was prompt & on time. Facilities are clean & comfortable while waiting. Easy online reservation system to work with. More
by CGF150
October 18, 2018
Vandalized fog light The replacement of my fog light was pain free. The service technician found the part in the warehouse in stock and the technician took the ball and r The replacement of my fog light was pain free. The service technician found the part in the warehouse in stock and the technician took the ball and ran with it. Three hours later the job was done and I was on my way. More
by Kenneth
Other Employees Tagged: Bryan Foster, Jeremiah ?
October 12, 2018
New car first service Great experience on my first service of my 2018 Fusion. Drew and the shuttle driver were both great, friendly and professional, and turned around the Great experience on my first service of my 2018 Fusion. Drew and the shuttle driver were both great, friendly and professional, and turned around the oil change and general inspection in a couple of hours. Thanks! More
by dougna
October 11, 2018
Great service Took my truck in for a recall and they fixed everything that was wrong they even fixed the items not on recall and my oil change Took my truck in for a recall and they fixed everything that was wrong they even fixed the items not on recall and my oil change More
by Kgross001
October 05, 2018
Oil Change & Tire Rotation First time in awhile I got top notch service in the oil change department. Drew was very helpful and kept me informed throughout my visit. Also, made First time in awhile I got top notch service in the oil change department. Drew was very helpful and kept me informed throughout my visit. Also, made sure to get it finished in a timely manner. More
by SALker34
September 16, 2018
Recall work I scheduled recall work and this dealership was timely, professional, and courteous. I only planned to have one recall repair done, but Drew notified I scheduled recall work and this dealership was timely, professional, and courteous. I only planned to have one recall repair done, but Drew notified me of another new recall that I was unaware of. They got my car in and out efficiently and took care of both issues. More
by RJ217
