Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 111

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,316 Reviews
4.6

1,316 Reviews

Write a Review

1316 Reviews of Drew Hoth

October 16, 2023

Dealership Rating
Employee Rating

The advisor was very helpful, helped me get my vehicle in as he said he would when I talked to him the day before I was very pleased with the quality of service. More

by jack.jackfrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 16, 2023

Dealership Rating
Employee Rating

Very fast and good work. The service advisor was friendly. They also washed my car which was a nice touch More

by marcusevans1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 16, 2023

Dealership Rating
Employee Rating

Classic Elite Chevrolet sugar land Management work very hard from start to finished to get me approve for a car. I had little hope but I was reassured that I going to leave there with a car and that expect More

by Shamanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Veronica Busby , Marvin Bridgewater

Oct 19, 2023

Classic Chevrolet Sugar Land responded

Shamanda, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

October 15, 2023

Dealership Rating
Employee Rating

Is the best place to buy trucks? I’m very happy Tony is a great guy. Gabriel Gabriel is the really great guy too. Thank you for your help. More

by imrdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

Dealership Rating
Employee Rating

Service was quick yall got me in and out quickly and my advisor was so helpful More

by kevinkram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 14, 2023

Dealership Rating
Employee Rating

Attempted a bait & switch. Layers of sales pitch deployed. Lengthy waiting in between the sales pitches of items I didn’t want. Passively aggressive. Only 53 miles left in the More

by rachelhoneyman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adela Serrata, Veronica Busby

Oct 16, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 14, 2023

Dealership Rating
Employee Rating

Wow! The gentleman that helped me went above and beyond. I am assistant teacher, needed a ride back to school. I was going to call Uber when he told me th More

by dalmitaturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Veronica Busby , Courtesy, transportation

Oct 16, 2023

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 14, 2023

Dealership Rating
Employee Rating

Honest with me when I walked in, didn't try to hassle me how previous dealers have. Salesman was really great with me during the whole process. More

by raul.hdz.1738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Veronica Busby , Salesman Juan Rincon

Oct 16, 2023

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 13, 2023

Dealership Rating
Employee Rating

Hector Morfin, our salesman, should be the exact definition of superior customer service. From the moment he greeted us until the end of the purchasing process, Hector treated us like family. We are More

by fbasabev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata, Veronica Busby , Hector Morfin

Oct 16, 2023

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

October 13, 2023

Dealership Rating
Employee Rating

1st time customer in the service Department, Melissa, Drew and Thomas provided exceptional customer service!! More

by Tante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hlavinka, Melissa Hruzek

Oct 13, 2023

Tante responded

I had an absolutely 💯 experience on Monday 10/11/23 in the Service Department. I will be sharing my experience with my family, friends and associates!! Quick, skilled service, coupled with excellent Customer Service!!

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