Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 120

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,268 Reviews
4.6

1,268 Reviews

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1268 Reviews of Drew Hoth

August 30, 2023

Dealership Rating
Employee Rating

Awesome job! Service was so easy. and fast. Everything was top notch, from service drive, the advisor and the shuttle driver. More

by curtl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Classic Chevrolet Sugar Land responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2023

Dealership Rating
Employee Rating

It took two hours to get a my oil changed done and the car wash area was broken. The waiting area was full and I do mean no seats available. I had a scheduled appointment. If it wasn’t free I would never More

by grandytina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 29, 2023

Dealership Rating
Employee Rating

I had issues making the appointment online. After finally getting it done I didn’t hear anything back until the day of the appointment. When I arrived they had the appointment on the books and More

by jmartin5042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Classic Chevrolet Sugar Land responded

Martin, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are very happy to have provided you with such a positive experience! Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (281) 491-9000 so we can discuss your experience further. We look forward to hearing from you.

August 28, 2023

Dealership Rating
Employee Rating

Service and Service Manager was good. Service time waiting was minimal. Overall good job with everything. More

by kenneth.kovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

Dealership Rating
Employee Rating

Had truck for 2 weeks, work not completed as stated, poor service. .bringing truck back. More

by jeanina perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adela Serrata , Erik lazo we always work with is kind and professional, shop ppl not doing their job.

Aug 31, 2023

Classic Chevrolet Sugar Land responded

Jeanina, we regret to hear that you had this experience with us. Please reach out to us at (281) 491-9000 when you can so we can address this situation directly. Thank you and have a great day.

August 28, 2023

Dealership Rating
Employee Rating

I was referred here by my friend who just recently had an incident with be charged for something to be fixed that didn’t need fixing. She went to Davis Chevrolet with me because that’s where I was getting my More

by RL.smith50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 28, 2023

Dealership Rating
Employee Rating

Great customer service! Always friendly and helpful. Online appointment setting is very convenient as well. More

by dencan.phr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Classic Chevrolet Sugar Land responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 28, 2023

Dealership Rating
Employee Rating

In the service department they did not want to change the oil on my truck. The guy who was supposed to help us was very rude and had no manners. Will never go back to this location. More

by lorena_trevino1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2023

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

August 28, 2023

Dealership Rating
Employee Rating

Good service. Staff was very nice. Work was done well. Would return for additional service. More

by ed54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

Dealership Rating
Employee Rating

John smith is an exception service advisor who always ensured the the need of my vehicle are always met More

by tturner2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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