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Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 127

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,315 Reviews
4.6

1,315 Reviews

Write a Review

1315 Reviews of Drew Hoth

August 23, 2023

Dealership Rating
Employee Rating

The experience was very time efficient for my schedule. I was in and out the building before I had a chance to get settled in which is a great change. More

by dsmit017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2023

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Employee Rating

Provisional service in a timely manner! I would be happy to return for other service issues with my vehicle. More

by juvafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

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Aug 28, 2023

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

August 22, 2023

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Employee Rating

Provisional service in a timely manner! I would be happy to return for other service issues with my vehicle. More

by juvafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

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Aug 28, 2023

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

August 22, 2023

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Employee Rating

Everyone was helpful and assisted us in a timely manner. The process was good. The appointment was on time. My service guy was great. The work done on our truck was completed and I was updated about the More

by ajs2texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Michael Jones

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Aug 25, 2023

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2023

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Employee Rating

Service was quick and effective, even on a busy day. Would recommend for anyone needing service on their vehicle. More

by jcotten11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2023

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2023

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Employee Rating

Repair is Good, but lengthy wait and back end did not deal with warranty until I intervened. More

by ed.s.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 26, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 21, 2023

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Employee Rating

The staff was friendly, and courteous. My vehicle was ready quickly and the work was done correctly. More

by gil13103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

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Aug 26, 2023

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2023

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Employee Rating

They charge you for services that are not completed. they charged for tire rotation and never did it. Horrible experience More

by tejalk.tk.sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 25, 2023

Classic Chevrolet Sugar Land responded

We regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (281) 491-9000.

August 20, 2023

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Employee Rating

Carlos Rios was extremely helpful and listened to all my concerns. He exceeded my expectations. He is definitely my go to guy. More

by carlospierott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Carlos Rios

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Aug 25, 2023

Classic Chevrolet Sugar Land responded

We're pleased to know Carlos has been able to exceed your expectations and really help you out! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

August 18, 2023

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Employee Rating

When I arrived to drop off my truck I was greeted by Thomas Hlavinka he was very nice and informed me of my truck service process. Very helpful and professional. More

by tonyarmas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 22, 2023

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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