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Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 130

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,341 Reviews
4.6

1,341 Reviews

Write a Review

1341 Reviews of Drew Hoth

August 22, 2023

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Employee Rating

Service was quick and effective, even on a busy day. Would recommend for anyone needing service on their vehicle. More

by jcotten11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 25, 2023

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 22, 2023

Dealership Rating
Employee Rating

Repair is Good, but lengthy wait and back end did not deal with warranty until I intervened. More

by ed.s.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2023

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 21, 2023

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Employee Rating

The staff was friendly, and courteous. My vehicle was ready quickly and the work was done correctly. More

by gil13103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

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Aug 26, 2023

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2023

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Employee Rating

They charge you for services that are not completed. they charged for tire rotation and never did it. Horrible experience More

by tejalk.tk.sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 25, 2023

Classic Chevrolet Sugar Land responded

We regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (281) 491-9000.

August 20, 2023

Dealership Rating
Employee Rating

Carlos Rios was extremely helpful and listened to all my concerns. He exceeded my expectations. He is definitely my go to guy. More

by carlospierott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Carlos Rios

Print
Aug 25, 2023

Classic Chevrolet Sugar Land responded

We're pleased to know Carlos has been able to exceed your expectations and really help you out! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

August 18, 2023

Dealership Rating
Employee Rating

When I arrived to drop off my truck I was greeted by Thomas Hlavinka he was very nice and informed me of my truck service process. Very helpful and professional. More

by tonyarmas64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 22, 2023

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2023

Dealership Rating
Employee Rating

Everyone at this dealership was very nice, also very helpful. Zac Cypert was amazing and so very helpful!! Good experience. More

by penni.penni69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata , Zac Cypert, Lloyd

Print
Aug 22, 2023

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2023

Dealership Rating
Employee Rating

The sales person excellent service , but financial service is a horrible experience, I would never try to buy anything from this particular dealer ship because of them. More

by ltorres0523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adela Serrata

Print
Aug 22, 2023

Classic Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 491-9000. We look forward to hearing from you.

August 18, 2023

Dealership Rating
Employee Rating

Excellent service - friendly staff - Excellent service - Excellent service Excellent service Excellent service Excellent service Excellent service More

by johnnuncio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

Print
Aug 22, 2023

Classic Chevrolet Sugar Land responded

Thank you so much for the positive review! Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 18, 2023

Dealership Rating
Employee Rating

They were very helpful and professional. .they made it quick and easy thank you Chevy More

by yusuffowolabi124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adela Serrata

Print
Aug 22, 2023

Classic Chevrolet Sugar Land responded

We're glad to hear you found our staff was so professional and helpful! Thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again.

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