Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 18

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,293 Reviews
4.6

1,293 Reviews

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1293 Reviews of Drew Hoth

November 06, 2025

Dealership Rating
Employee Rating

Excellent service every one was very nice and helpful but the coffee pot needs to be upgraded More

by bradforddaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Classic Chevrolet Sugar Land responded

Thank you for your feedback! We’re glad to hear you received excellent service and that our team was helpful. We also appreciate your suggestion regarding the coffee pot and will take it into consideration. We look forward to serving you again!

November 05, 2025

Dealership Rating
Employee Rating

Everyone — from the driver with a warm soul and delightful personality who made me feel like we’d known each other for years, to the smooth‑talking Mr. Thomas who kept me informed every step of the More

by Sogreer120
Recommend Dealer
Yes

Other Employees Tagged: Thomas, the driver that took me home, the cashier

Nov 09, 2025

Classic Chevrolet Sugar Land responded

Thank you so much for sharing your detailed and thoughtful feedback! We’re thrilled to hear that our team made your experience so exceptional, from the moment you arrived to the moment you drove off with your “Vettie.” We’ll be sure to pass along your kind words to everyone you mentioned—they’ll be thrilled to hear it. It’s wonderful to know we were able to put you at ease and provide the care and service you deserve. We truly appreciate your trust and look forward to serving you again!

November 04, 2025

Dealership Rating
Employee Rating

They did an alignment for me, and didn’t fully tighten the components. Ended up having a sway bar detach and when it was brought to their attention, I was told just come back around 10 in the morning, any More

by lupine-cashew.7d
Workmanship
Recommend Dealer
No
Nov 05, 2025

Classic Chevrolet Sugar Land responded

We would like an opportunity to make this up to you. If you are willing, please reach out to Kevan Tvrdy at 281-900-4171 so we can work towards a resolution.

November 03, 2025

Dealership Rating
Employee Rating

Service department was professional and understood my frustration with this vehicle. The problem has been ongoing for several months, another dealership didn’t resolve the issue so tried Classic Chevr More

by bkbrown0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Classic Chevrolet Sugar Land responded

Thank you for sharing your experience with us. We’re glad our service team was able to address your concerns and work with corporate to get the issue resolved. Your patience means a lot, and it’s great to know we could provide the support and transportation you needed throughout the process. We appreciate the opportunity to earn your trust!

October 31, 2025

Dealership Rating
Employee Rating

They did a great job. They were friendly, professional, and quick. I was just there for an oil change and tire rotation but they checked the entire car. More

by andy_tankersley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Classic Chevrolet Sugar Land responded

Thank you for sharing your experience! We’re glad to hear our team made your visit quick and professional while ensuring your vehicle was thoroughly checked. We appreciate you trusting us with your car and look forward to serving you again!

October 30, 2025

Dealership Rating
Employee Rating

Thank the service department for a job well done. John who step in the place of Irma Vasquez provided excellent customer service. A big shout out to the mechanic department you all do an awesome job More

by Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John

Oct 31, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

October 30, 2025

Dealership Rating
Employee Rating

The department was clean. The staff was friendly. The service was quick. I was kept updated along the way. More

by kylewj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

October 30, 2025

Dealership Rating
Employee Rating

very good experience getting my 2024 Chevy Silverado repaired. The communication from my service advisor was fantastic, kept me informed through the whole process. More

by scott_n_carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: chris hogan

Oct 30, 2025

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land!

October 29, 2025

Dealership Rating
Employee Rating

Miy buen servicio y muy buena atencion, rapida y sin ningun problema, sobre todo edicacia More

by carlosglz1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Classic Chevrolet Sugar Land responded

¡Muchas gracias por su comentario! Nos alegra saber que recibió un servicio muy bueno, rápido y eficaz, y que nuestra atención cumplió con sus expectativas. Agradecemos su confianza y esperamos atenderle nuevamente pronto. 🚗💙

October 28, 2025

Dealership Rating
Employee Rating

With no appointment, Irma was able to get my vehicle in and repaired quickly and effectively. More

by KCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Classic Chevrolet Sugar Land responded

Thank you for sharing your experience! We're so glad Irma was able to get you taken care of quickly and efficiently. We appreciate your trust and look forward to serving you again

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