Drew Hoth | Page 17

STAY AWAY ! !! Brought my 2023 Chevrolet truck in for the GM recall related to loss of propulsion on 6.2 L engines. The vehicle was experiencing the same symptom !! Brought my 2023 Chevrolet truck in for the GM recall related to loss of propulsion on 6.2 L engines. The vehicle was experiencing the same symptoms described in the recall, including a rough idle and ticking noise. The dealership refused to proceed with the recall inspection, claiming an “unknown top-end noise” had to be repaired at my expense before they could even test for the recall condition. GM Technical Assistance had been contacted, yet the dealership still would not move forward or help confirm whether the issue was related to the known defect. This left the vehicle sitting for days with no resolution and no real effort to assist. It’s disappointing to see a certified Chevrolet dealer avoid responsibility on a safety-related recall. Customers deserve honesty and cooperation—especially when dealing with known manufacturer defects. More

by joshlatson Verified Customer Verified Customer

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Hi there I had my appointment at 3pm yesterday but the pressure on the tires was not met, it was supposed to be at 41 all around plus the front bumper fix was not even looked at either. I waited for some pressure on the tires was not met, it was supposed to be at 41 all around plus the front bumper fix was not even looked at either. I waited for some time for this stuff to have been done. That's why people schedule. I don't have time to run back down and wait an hour for such small fixes. I'm very dissatisfied with the service. Plus when I was given my keys to the car, it was parked behind other vehicles, I had to come back into the office to get someone to move it. Terribly service very disconnected beginning to end More

by claud_gabriela Verified Customer Verified Customer

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Best in Texas. Great service and great people! Recommend for new and used vehicles. Go see them Ask for Thomas in the service department Great service and great people! Recommend for new and used vehicles. Go see them Ask for Thomas in the service department More

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I had a 2:30 appt on Saturday for oil and tire rotation. I was happy it wasn't packed. But I was hoping to be in and out. It still took over an hour. I was happy it wasn't packed. But I was hoping to be in and out. It still took over an hour. More

by CRISSY GONZALES Verified Customer Verified Customer

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Great service from techs and sales rep. Would recommended to others. Awesome job! Thank you Would recommended to others. Awesome job! Thank you More

by cassandra.aguilar14 Verified Customer Verified Customer

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Took my truck in for service right at my appointment time. They were expecting me, took the truck in for service while I waited and had it back to me in less than an hour and a half. time. They were expecting me, took the truck in for service while I waited and had it back to me in less than an hour and a half. More

by mikestone Verified Customer Verified Customer

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Everyone was helpful and made sure that I was being taken care of . The service was faster than expected. taken care of . The service was faster than expected. More

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I am proud to be a member of Classic Chevy! My experience has been nothing short of amazing, and I want to give a special shout-out to Mr. Chris Hogan. He truly is a joy to work with and consis My experience has been nothing short of amazing, and I want to give a special shout-out to Mr. Chris Hogan. He truly is a joy to work with and consistently goes above and beyond for his customers. Additionally, I can’t praise the shuttle service enough! From Ma. Melissa to both Ms. Hanna and Ms. Spring made every ride to and from work enjoyable. Their friendly demeanor and professionalism added an extra touch to my day. Thank you, Classic Chevy, for your exceptional service! You all exemplify what it means to be pure class. 2025 Trax-Quiana McShon More

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Great service, dependable and professional. John kept me well informed of all aspects of the service. The only complaint I have is the price. $90+ for a cabin filter & $90 for an air filter, John kept me well informed of all aspects of the service. The only complaint I have is the price. $90+ for a cabin filter & $90 for an air filter, the oil I expected. May have to shop around for future service at these prices. More

by mrhardy1952 Verified Customer Verified Customer

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Great service as always, Jeff kept me informed and was very helpful. Car was taken care of and washed. very helpful. Car was taken care of and washed. More

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