Drew Hoth
Drew Hoth at Classic Chevrolet Sugar Land

Drew Hoth | Page 8

Service Drive Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
1,315 Reviews
4.6

1,315 Reviews

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1315 Reviews of Drew Hoth

April 06, 2026

Dealership Rating
Employee Rating

Service Rep Thomas Hlavinka was excellent and I will definitely get my vehicle serviced again. More

by hlaw194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Cypert , Thomas Hlavinka

Apr 11, 2026

Classic Chevrolet Sugar Land responded

Hi there, thank you so much for your positive comments about Classic Chevrolet Sugar Land!

April 06, 2026

Dealership Rating
Employee Rating

The representative were very professional. Service is quick and swift. Hospitality area is neat and clean. All employees was very nice abd approachable. More

by ivyhicks98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Classic Chevrolet Sugar Land responded

Hello, thank you for sharing your positive experience!

April 03, 2026

Dealership Rating
Employee Rating

The Classic Service Team is excellent and always take good care of me .Very Knowledgeable and discuss everything with me. More

by stephanie.cyprian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Classic Chevrolet Sugar Land responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 03, 2026

Dealership Rating
Employee Rating

Outstanding Customer service . I will definitely get my vehicle serviced again at classic Chevorlet service department More

by kraven7280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Classic Chevrolet Sugar Land responded

Hi, thank you for the high star rating!

April 01, 2026

Dealership Rating
Employee Rating

Drew is amazing he is friendly, informative and has great customer service and my car is great thank you for all that you do!! More

by pequeaguilar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Classic Chevrolet Sugar Land responded

Hi, your wonderful feedback and rating mean a lot to us.

April 01, 2026

Dealership Rating
Employee Rating

Irma was nice and helpful as she always has been and helps with any questions I may have. More

by eyahal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Irma Velasquez

Apr 05, 2026

Classic Chevrolet Sugar Land responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

April 01, 2026

Dealership Rating
Employee Rating

Horrible communication. I called several times to check on my car and was told I would get a call back and never did I continue to call. I finally got a hold of the person t More

by cmorrow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2026

Classic Chevrolet Sugar Land responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about the communication issues you experienced regarding your vehicle and the frustration this caused. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will have our management team review the situation to help improve our communication and follow-up process moving forward.

March 31, 2026

Dealership Rating
Employee Rating

Great service department! Always a great experience. Best Chevy dealership around and share this with everyone More

by peggyadams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Classic Chevrolet Sugar Land responded

Hi, we really appreciate your positive review!

March 26, 2026

Dealership Rating
Employee Rating

Excellent service! Quick efficient service and the representative was thoroughly knowledgeable about what maintenance and service that Chevrolet provided. Awesome deale More

by ivyhicks98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terard Jackson

Mar 29, 2026

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 26, 2026

Dealership Rating
Employee Rating

The sales persons Justin and Taylor were very patient and knowledgeable and help me thru the process, very happy about my purchase, thank you More

by hermitejean27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Classic Chevrolet Sugar Land responded

Thank you for your kind review! We’re so glad to hear that Justin and Taylor were patient, knowledgeable, and able to help you through the process. We truly appreciate your business and are happy you’re pleased with your purchase!

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