Drew Huff | Page 10

I've purchased two Infiniti vehicles from this dealership and will likely purchase a third vehicle one day! and will likely purchase a third vehicle one day! More

by SPENCEWORKS Verified Customer Verified Customer

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Great customer service! Drew and Martin were exceptional and ensured all items were addressed for our service appointment. Drew and Martin were exceptional and ensured all items were addressed for our service appointment. More

by MISSY.COLLIER Verified Customer Verified Customer

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Professionalism and customer service is top tier. I will definitely be returning for service in the future. I will definitely be returning for service in the future. More

by DBRNDOBBS Verified Customer Verified Customer

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Excellent customer service. New ownership seems very engaged. I have had a great experience. I highly recommend. New ownership seems very engaged. I have had a great experience. I highly recommend. More

by NATALIECURTS Verified Customer Verified Customer

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Great service! Friendly and informative. Did a great job and I want to thank the service team! Friendly and informative. Did a great job and I want to thank the service team! More

by ANDIE.KUBILUS Verified Customer Verified Customer

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Every single person I came across during my visit was nothing but professional, kind, and helpful. nothing but professional, kind, and helpful. More

by kerrystichter Verified Customer Verified Customer

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I have been a customer of Infiniti of Melbourne for at least 20 years. The Service dept is outstanding! Great pick for your new Service Manager as well. I will definately be back. least 20 years. The Service dept is outstanding! Great pick for your new Service Manager as well. I will definately be back. More

by Bellaself2023 Verified Customer Verified Customer

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Dealership was very professional and courteous. Car had a recall, reception was good and generous. Car had a recall, reception was good and generous. More

by Nan129 Verified Customer Verified Customer

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Services center should respect if customers came to center you guys don’t have time if something should able to check right away not waiting for one day or more center you guys don’t have time if something should able to check right away not waiting for one day or more More

by NAVROOP72 Verified Customer Verified Customer

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This 1 star is actually a zero They treated my girlfriend like a dope and let her leave their shop with the vehicle not checked per their ‘gold standard’ checklist, and with the rear brakes in an girlfriend like a dope and let her leave their shop with the vehicle not checked per their ‘gold standard’ checklist, and with the rear brakes in an unsafe condition I had bought a front a rear wiper to put on after the Oil change and ‘inspection’, because one was almost withered to nothing and the rubber blade on the rear was literally hanging off the metal arm. They checked them off as OK. They claimed the rear pads had 7mm on them. 2 days later I had them measured and they were below 2mm. They claimed that the rear rotors were perfect. They actually had deep gouges in them from the nearly bare pads and protruding rivets digging into them. She asked them to change the fuel filter, they said they couldn’t get the part. This is the 4th and last time we will take a car to the Infiniti shop in Melbourne. Each time she makes an appt for something that should take an hour, they don’t make the appt and she has to leave the car there all day, sometimes over night. I tried to contact the service manager Martin Hausen. I left a message, and 2 more times this week his phone went right to a full voice mail recorder. We will Never take our car here again. I can’t imagine what buying a car there is like. I know I’ll never find out. More

by Rockledge FL Verified Customer Verified Customer

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