Drew Ricci | Page 58

Will I buy another car here … most definitely I purchased two cars from this dealership ages ago … and when I was in the market for another VW I was delighted (and most pleasantly surprised) to fi I purchased two cars from this dealership ages ago … and when I was in the market for another VW I was delighted (and most pleasantly surprised) to find they were still here and still as exceptional as ever! My salesperson, Andreas, was unusually bright, knowledgeable, efficient, honest, patient and kind …. a pretty unusual combination in any human! And because the last year was exceptionally complicated and challenging for me, Andreas had to have the patience of Job … and he did! He let nothing stand in the way of giving me the best advice and sticking with me until I ended up with the exact car we (together) determined was best for me. He even found the 'rare' color combination I really wanted but was not thinking we would find, and made sure I got a really good deal! And even with all the complications of the Corona Quarantine in place, the wonderful folks in the service department went WAY our of their way to make sure I was able to get my appointment when it was time. Will I buy another car here … most definitely! Do I strongly recommend this dealership to all my friends and family … most definitely! More

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The team at Wellesley VW provides great service and is very helpful. I’ve taken my car there several times to have things checked or just to get their opinion on something. They’re very honest and will co very helpful. I’ve taken my car there several times to have things checked or just to get their opinion on something. They’re very honest and will communicate what is being done. More

by cjleonard93 Verified Customer Verified Customer

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Battery Replacement They are very pleasant and make the wait time tolerable. The dealership is very clean and offers amenities. I felt confident they take appropriate mea They are very pleasant and make the wait time tolerable. The dealership is very clean and offers amenities. I felt confident they take appropriate measures to make sure their facility is properly cleaned, especially at this time. More

by ANDERSONBABS Verified Customer Verified Customer

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Drew was excellent. My car was towed in needing a new tire: immediate attention, super friendly. He even offered to personally drive me back to Needham but it wasn’t necessary. tire: immediate attention, super friendly. He even offered to personally drive me back to Needham but it wasn’t necessary. More

by EDWARDZAVAL Verified Customer Verified Customer

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The best place to be attended for sure, group fully qualified, thanks Matt and Drew for the service provided and the attention. See you again. qualified, thanks Matt and Drew for the service provided and the attention. See you again. More

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Service visit I had an excellent service visit with a place to wait that was clean and comfortable and had a workstation with the ability to plug in my laptop and w I had an excellent service visit with a place to wait that was clean and comfortable and had a workstation with the ability to plug in my laptop and work. Drew was very friendly and got all promised finished in a timely manner. They even automatically worked in a recall item that I had only become aware of the same day the service was scheduled. I was thankful not to have to go back for that. More

by ddalton2 Verified Customer Verified Customer

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Thanks, Drew. The repair was to be covered by a third-party extended warranty I purchased from another dealer. Drew worked though the situation without any problem The repair was to be covered by a third-party extended warranty I purchased from another dealer. Drew worked though the situation without any problems. The car was diagnosed and repaired promptly. Drew was friendly, informative, and professional. More

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dropped off the car keys, returned in an hour=all done everyone is very pleasant and gracious also, good work a very good location for me planning appointments are easy and they are willing to make you everyone is very pleasant and gracious also, good work a very good location for me planning appointments are easy and they are willing to make your time work for you More

by BEV7BOB Verified Customer Verified Customer

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Love the personalized touch!! I really appreciate being informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! More

by SHELLEYWOOD Verified Customer Verified Customer

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It was a pleasure having Drew taking care of my car. He was very professional, knowledgeable and very kind. Thank you Drew for your assistance! was very professional, knowledgeable and very kind. Thank you Drew for your assistance! More

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