Drew Ricci
Drew Ricci at Wellesley Volkswagen

Drew Ricci

Service Manager

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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4.9
908 Reviews

Dealership Experience

9 yrs, 4 mos

4.9

908 Reviews

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908 Reviews of Drew Ricci

October 29, 2026

Dealership Rating
Employee Rating

Perfect service and the employees are so kind, especially their ride and pick up service were impressive for me, thanks a lot again. More

by Yong Kim
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2026

Wellesley Volkswagen responded

Our team is pleased we could provide ride and pickup service during your Volkswagen Tiguan’s service visit. Your kind words about our staff’s thoughtfulness mean a lot to us.

October 26, 2026

Dealership Rating
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Thirough and Efficient. Solid information. Problem solved. Excellent staff; attentive and courteous.. Comfortable waiting area. More

by ronguerriero
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karl Christ

Oct 26, 2026

Wellesley Volkswagen responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Volkswagen!

October 22, 2026

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Mike and Drew were very professional with great communication. Very accomodating and personable. My vehicle was not repairable their service was fantastic. More

by hh
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gould

Oct 22, 2026

Wellesley Volkswagen responded

Your recognition of Mike and Drew’s clear communication and accommodating approach highlights how our service team strives to keep you informed and comfortable. It’s rewarding to know you found our service fantastic even when your Tiguan couldn’t be repaired. Your kind words and five-star rating mean a great deal to our service team.

October 20, 2026

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Dealership is very organized and professional and made sure repair work was explained and then kept me informed about progress More

by RJLTENNIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gould

Oct 20, 2026

Wellesley Volkswagen responded

Your mention of our organized, professional approach and how we kept you informed throughout the repair highlights our commitment to clear communication. Knowing that the service on your Volkswagen Golf SportWagen met your expectations is truly rewarding.

October 19, 2026

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Very nice dealership everybody was very helpful. Thabk you for your help I really appreciate it More

by matolyha
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Recommend Dealer
Yes
Oct 20, 2026

Wellesley Volkswagen responded

Knowing you found our team helpful means a lot to us. We appreciate your kind words about your visit.

October 13, 2026

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Employee Rating

Wellesley VW is a great place to take your VW. I have been using them to service all the VWs over the years. They are very convenient to the town and Tatte is near by to get a coffee. More

by WELLIS1
Service Price Transparency
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Recommend Dealer
Yes
Oct 13, 2026

Wellesley Volkswagen responded

We’re glad our service center’s location has made maintaining your Golf Alltrack convenient over the years. Your ongoing trust in having us service all your VWs means a lot to our team.

October 13, 2026

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Employee Rating

Nice people, cordial and responsive service department, got the work done quiclky and efficiently. nice service team. More

by jtobasky
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Oct 13, 2026

Wellesley Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 07, 2026

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Employee Rating

Drew deserves a raise. he is a peach. very customer friendly, efficient, etc etc. Is this 15 words yet? More

by HENRIETTEMANTEL
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2026

Wellesley Volkswagen responded

Your praise for Drew’s friendly and efficient service on your Volkswagen Tiguan highlights the level of care our team aims to deliver. Knowing his efforts made your visit so positive means a lot to our service department.

October 05, 2026

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Employee Rating

While traveling in Massachusetts this past Saturday, my husband’s Beetle had the brake fluid warning light come on, leaving us more than six hours from home and understandably concerned. Thankfully, we wer More

by JCLOSE14
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2026

Wellesley Volkswagen responded

Hearing you found Drew and our team’s quick diagnosis and repair so helpful means a lot to us. We’re pleased we could help get your Beetle back on the road safely when you needed it most.

October 03, 2026

Dealership Rating
Employee Rating

Sam, at Volkswagen Wellesley service dealership Was truly wonderful, fast, friendly and kept me informed on everything. I’ve been a Wellesley Volkswagen customer for years. I appreciate all the littl More

by Geraldine F G
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Dias, Mike Gould

Oct 04, 2026

Wellesley Volkswagen responded

Your note about staying informed throughout the service reminds us why clear communication matters. We’re glad Sam could provide fast, friendly care and return your Volkswagen Taos spotless and ready to drive. Your loyalty over the years is truly appreciated by our service department.

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