Dealership Experience
9 yrs, 3 mos
891 Reviews
Write a Review891 Reviews of Drew Ricci
January 30, 2021
Another excellent experience. The service staff scheduled me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of t me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of th e work. More
Other Employees Tagged: Karl Christ , TJ Jabour
January 28, 2021
Excellent service. A used car I purchased at Wellesley VW needed service. Fortunately, the repairs were covered under warranty which meant no expense to me personally. When these situations happen, the most needed service. Fortunately, the repairs were covered under warranty which meant no expense to me personally. When these situations happen, the most important thing to me is the "approach to service". Drew Ricci handled the situation perfectly keeping me appraised of the situation all along the way and expediting the repair. He was professional, polite, and very accommodating making sure I was happy with the end result. I'll also add that I was fully supported by the sales team; Mike Ahern and Andreas Becker. No question, I fully recommend this team for your automotive sales and service. More
Other Employees Tagged: Andreas Becker
January 26, 2021
I’ve had Drew as my service manager for 3 different visits in the past year and he’s been terrific every time. He’s a straight shooter and always looks out for what is in the best interests of his cust visits in the past year and he’s been terrific every time. He’s a straight shooter and always looks out for what is in the best interests of his customers. More
January 26, 2021
An excellent service center, good work and efficient service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for complet service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for completion of repairs and the quality of the work is exscellent. More
Other Employees Tagged: Karl Christ , TJ Jabour
January 20, 2021
I've trusted them with my vehicles' care for more than 25 years. I've always found them to be friendly, professional and willing to go the extra mile. I'm very satisfied with the service that receive from years. I've always found them to be friendly, professional and willing to go the extra mile. I'm very satisfied with the service that receive from Wellesley Volkswagen. More
Other Employees Tagged: Matt Pitts
January 06, 2021
Always been a Great dealership , from sales to service .. been using wellesley vw a long time for a reason, Heather is helpful , fantastic !! Andreas Is knowledgeable and makes the appropriate purchase been using wellesley vw a long time for a reason, Heather is helpful , fantastic !! Andreas Is knowledgeable and makes the appropriate purchase recommendations. More
Other Employees Tagged: Karl Christ , TJ Jabour, Michael Kandalaft, Matt Pitts, Andreas, Mike.
January 01, 2021
A great dealership, responsive to our service requirements. The people are customer oriented and actually listen to what is being requested for repair. My car purchases have always given me good requirements. The people are customer oriented and actually listen to what is being requested for repair. My car purchases have always given me good value for the money and the follow up for service is quick and accurate. More
Other Employees Tagged: Karl Christ
December 22, 2020
Happy Holidays to my family at Wellesley Volkswagen! Please stay safe and well! Thank you for the phenomenal care that you continue to give! I am so very grateful to be a part of this family! Please stay safe and well! Thank you for the phenomenal care that you continue to give! I am so very grateful to be a part of this family! More
Other Employees Tagged: Karl Christ , TJ Jabour, Michael Kandalaft, Matt Pitts, Heather is exceptional at what she does. Whenever I call she is always more than helpful to assist.

