Drew Russo | Page 10

MUST GO TO DREW! This is the second vehicle we got with Drew. After 2 years, he's still amazing. He's honestly the best. He provides the best customer service from all This is the second vehicle we got with Drew. After 2 years, he's still amazing. He's honestly the best. He provides the best customer service from all the different car dealers we've been to. He went above and beyond our expectations and he was able to answers all the questions we had. He made us feel like home. I promised him that when we get another Audi, we will definitely go back to him! Keep Up the Good Work Drew! More

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Great service! We had a pleasant experience with Biener Audi. Andrew Russo was a wonderful guy to deal with and we will definitely come back here again. We had a pleasant experience with Biener Audi. Andrew Russo was a wonderful guy to deal with and we will definitely come back here again. More

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An enjoyable experience My first experience with Biener Audi, and I am thoroughly impressed. Worked with Drew in sales, he was great to work with. He was able to answer my q My first experience with Biener Audi, and I am thoroughly impressed. Worked with Drew in sales, he was great to work with. He was able to answer my questions and help me build my dream car. I didn't feel rushed or pressured into purchasing my car that day. Overall is was a great experience and I am extremely happy with my car. More

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Louie Del Balzo & Biener You couldn't ask for better person to work with than Louie. He is professional, courteous and makes you feel that you are important- rare qualities i You couldn't ask for better person to work with than Louie. He is professional, courteous and makes you feel that you are important- rare qualities in the service industry. Louie knows what it takes to make what can be a stressful situation seem effortless and easy. While my car was being assessed, I saw my salesperson, Drew, and was able to comes to terms on my new lease and new car for this November. The whole process was so smooth - this is one of the reasons I didn't hesitate to renew my lease with Biener Audi. Luckily with Audi, I don't often need to bring my car in for service, but when I do, I'm glad Louie is there. More

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Louis Del Balzo & Biener Audi Service -a winning combination Louis and the whole Biener sales and service team excels in delivering 100% customer satisfaction,and a truly great customer experience (and automobi Louis and the whole Biener sales and service team excels in delivering 100% customer satisfaction,and a truly great customer experience (and automobile). Having dealt with other premium brand German automobile dealerships on LI, the difference is night and day. Louis is always a true professional, making things happen in a quick and seamless way for his customers. His attitude and communications style is very refreshing, always building confidence that the outcome will exceed expectations. Both Louis and Biener understand that keeping the customer happy after the sales is the basis a mutually beneficial relationship. I really appreciate having such a great team to take care of my S4. More

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Trade-In I went to Biener Audi to return a lease and was hoping to get into another. Thanks to Drew the whole process went smoothly. I was able to trade in my I went to Biener Audi to return a lease and was hoping to get into another. Thanks to Drew the whole process went smoothly. I was able to trade in my SUV and get into another car that i really wanted without any hassels. This is my 3rd car with Biener Audi and look forward to long lasting relationship with them. The whole staff is friendly and knowledgeable and treats everyone with respect. I highly recommend Drew and Biener audi to anyone who is interested in buying or leasing an Audi. Joe More

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After having a terrible bate and switch experience at another dealer, I called Biener Audi and they took care of everything. Matching my price and giving me a better car and features for my money. I high another dealer, I called Biener Audi and they took care of everything. Matching my price and giving me a better car and features for my money. I highly highly recommend Biener Audi, their excellence in customer service and superior care. This turned out to be the best car buying experience I have ever had thanks to them. Do not go elsewhere. More

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I recently came to Biener Audi and would like to express my gratitude for the high quality of service I was given. Most companies don't seem to care about customer service anymore, but Mr. Drew Russo of my gratitude for the high quality of service I was given. Most companies don't seem to care about customer service anymore, but Mr. Drew Russo of Audi went above and beyond to make my car buying experience an exceptional one. The service was amazing. He answered all my questions, was very helpful and I ended up purchasing the Audi Q5. It was a pleasure doing business with Drew Russo, and I would definitely recommend him to all my family and friends. I am one satisfied customer, and will continue to be for years to come. Regards, Carmela More

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had a great experience and was treated with respect and they had complete knowledge of car i am very happy with the car i received and i am gonna love driving it for awhile exceptional vehicle. they had complete knowledge of car i am very happy with the car i received and i am gonna love driving it for awhile exceptional vehicle. More

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I would like to acknowledge Drew Russo for his professionalism during the purchase of my new AUDI Q5. He was very attentive to my needs and wants. His exceptional customer service is a great exa professionalism during the purchase of my new AUDI Q5. He was very attentive to my needs and wants. His exceptional customer service is a great example of what customer service should be about. He put the customers needs first, listened to what made me happy and delivered accordingly. As a Sales Account Executive myself, I know first hand what it is do deal with clients. In order to be successful, you must first learn what is important to your customer. Drew exemplyfied this exactly. While a sales transaction must be a win-win situation, he made me feel like the winner all the way home! Thanks Drew! You were amazing to deal with and I will highly recommend you and Biener Audi! More

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