Drew Russo | Page 10

Louis Del Balzo & Biener Audi Service -a winning combination Louis and the whole Biener sales and service team excels in delivering 100% customer satisfaction,and a truly great customer experience (and automobi Louis and the whole Biener sales and service team excels in delivering 100% customer satisfaction,and a truly great customer experience (and automobile). Having dealt with other premium brand German automobile dealerships on LI, the difference is night and day. Louis is always a true professional, making things happen in a quick and seamless way for his customers. His attitude and communications style is very refreshing, always building confidence that the outcome will exceed expectations. Both Louis and Biener understand that keeping the customer happy after the sales is the basis a mutually beneficial relationship. I really appreciate having such a great team to take care of my S4. More

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Trade-In I went to Biener Audi to return a lease and was hoping to get into another. Thanks to Drew the whole process went smoothly. I was able to trade in my I went to Biener Audi to return a lease and was hoping to get into another. Thanks to Drew the whole process went smoothly. I was able to trade in my SUV and get into another car that i really wanted without any hassels. This is my 3rd car with Biener Audi and look forward to long lasting relationship with them. The whole staff is friendly and knowledgeable and treats everyone with respect. I highly recommend Drew and Biener audi to anyone who is interested in buying or leasing an Audi. Joe More

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After having a terrible bate and switch experience at another dealer, I called Biener Audi and they took care of everything. Matching my price and giving me a better car and features for my money. I high another dealer, I called Biener Audi and they took care of everything. Matching my price and giving me a better car and features for my money. I highly highly recommend Biener Audi, their excellence in customer service and superior care. This turned out to be the best car buying experience I have ever had thanks to them. Do not go elsewhere. More

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I recently came to Biener Audi and would like to express my gratitude for the high quality of service I was given. Most companies don't seem to care about customer service anymore, but Mr. Drew Russo of my gratitude for the high quality of service I was given. Most companies don't seem to care about customer service anymore, but Mr. Drew Russo of Audi went above and beyond to make my car buying experience an exceptional one. The service was amazing. He answered all my questions, was very helpful and I ended up purchasing the Audi Q5. It was a pleasure doing business with Drew Russo, and I would definitely recommend him to all my family and friends. I am one satisfied customer, and will continue to be for years to come. Regards, Carmela More

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had a great experience and was treated with respect and they had complete knowledge of car i am very happy with the car i received and i am gonna love driving it for awhile exceptional vehicle. they had complete knowledge of car i am very happy with the car i received and i am gonna love driving it for awhile exceptional vehicle. More

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I would like to acknowledge Drew Russo for his professionalism during the purchase of my new AUDI Q5. He was very attentive to my needs and wants. His exceptional customer service is a great exa professionalism during the purchase of my new AUDI Q5. He was very attentive to my needs and wants. His exceptional customer service is a great example of what customer service should be about. He put the customers needs first, listened to what made me happy and delivered accordingly. As a Sales Account Executive myself, I know first hand what it is do deal with clients. In order to be successful, you must first learn what is important to your customer. Drew exemplyfied this exactly. While a sales transaction must be a win-win situation, he made me feel like the winner all the way home! Thanks Drew! You were amazing to deal with and I will highly recommend you and Biener Audi! More

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Drew is great to work with. I am purchasing my third car with Drew at Biener Audi and wouldn't go anywhere else. He is very responsive, professional, and knowledgable about all of the Audi cars and product with Drew at Biener Audi and wouldn't go anywhere else. He is very responsive, professional, and knowledgable about all of the Audi cars and products. He respects me as his customer and always gets me the best deal. He is friendly and always available to answer my questions. Absolutely an A+ experience. More

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Out of all of the cars I have ever leased, I had the at best experience with Drew. My mother and father are now both going to get Audi's because of the great experience I've had. He's an asset to your comp best experience with Drew. My mother and father are now both going to get Audi's because of the great experience I've had. He's an asset to your company. Thanks again! More

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After doing some shopping amongst other dealers, I was able to get a deal I was happy with. As is often the case, you need competition to help drive down the purchase price. Although Biener's initial of able to get a deal I was happy with. As is often the case, you need competition to help drive down the purchase price. Although Biener's initial offer to me was certainly not the best I received, they eventually came down to where we needed to be. Other than that, my experience was stellar. Drew Russo is very personable, pleasant and upfront. Once you get down to business, he is a straight shooter who delivers on what he promises. I would, and have already, highly recommend him to others. More

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I recently purchased a Audi Q7 TDI 2014. I visited the dealership after visiting other Audi dealerships. I read the reviews on dealership rating Drew had. I can honestly tell you the reviews he received w dealership after visiting other Audi dealerships. I read the reviews on dealership rating Drew had. I can honestly tell you the reviews he received were accurate. I made an appt to see him and explained my driving situation and my current vehicle that i needed to trade to purchase a new one. He made the numbers work for me and the decision was easy. I had ordered the car to my specs and was delivered as promised. Drew is a honest man offering a superior product. The Audi Q7 TDI is a well kept secret and great value for the price. I am extremely happy with my decision. See Drew and he will make it happen. More

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