154 Reviews
Write a Review154 Reviews of Drew Russo
April 10, 2013
Audi's are a phenomenal vehicles but at Biener Audi they offer phenomenal service along side of the vehicle. Last year I worked with Drew Russo for a loaded 2012 Q7 Sline and he did me right. This ye they offer phenomenal service along side of the vehicle. Last year I worked with Drew Russo for a loaded 2012 Q7 Sline and he did me right. This year I ventured to Biener for a 2013 S6. I sought Drew to assist me with this purchase and today I am driving a Estoril Blue S6. Drew has been a delight to deal, the service he provides is top notch. Hopefully in the near future I will have the pleasure dealing with him again on another audi..........S3?? More
April 07, 2013
Biener is great! Had a wonderful experience working with them on my new A5. I did my research online on the various Audi dealerships in the tri-state area. But I figured I would try the closest one to me fi them on my new A5. I did my research online on the various Audi dealerships in the tri-state area. But I figured I would try the closest one to me first. I made contact with Drew Russo via email after reading all the positive reviews about him on DealerRater. The reviews were spot-on! Drew is an awesome guy and a true professional, very easy to deal with. I had already done my research on pricing so I knew what was a fair price beforehand. All it took was a few emails back and forth and we had a deal! Went to the dealership on the following Monday to sign some of the paperwork. Everything was as discussed, no hidden fees, etc. I even got a great deal on my trade-in. Initially we were planning to do a factory order but Drew found the car I wanted that had some extra options. Instead of having me pay for the extras they threw them all in! So now I didn't have to wait a couple of months for the car and I got a car with some nice extra options at no extra cost. Next I worked with George Mengisopoulos from the finance dept. We went over all the details of the lease. It was a real pleasure working with George. Delivery day went super smooth. Everything was ready for me when I arrived and Drew took the time to go over all the new features in the new car. I highly recommend Biener Audi if you're looking for an Audi. Look for Drew, he will take care you! Thank you Drew, George, and everyone at Biener for the outstanding service. I'll be back for my next Audi. Love my new A5! More
Other Employees Tagged: George Mengisopoulos
April 03, 2013
I had a terrible experience at my local dealership in westchester. Their policies were not making sense, and would not accomodate my needs. I found Biener Audi online. I had a walk-in appt. They tre westchester. Their policies were not making sense, and would not accomodate my needs. I found Biener Audi online. I had a walk-in appt. They treated me with respect and accomodate my needs. Drew Russo was extremely helpful and considerate and I am very happy with my new Audi. Franco More
April 02, 2013
I was recommended to see Drew by a friend of mine and I am recommending him to anyone who wants an Audi. He was very helpful and put no pressure on my first visit. He took the time to explain in detail t am recommending him to anyone who wants an Audi. He was very helpful and put no pressure on my first visit. He took the time to explain in detail the car and work out the lease payments with me. I am very happy with my car and Drew made the process easy, fast and painless. Looking forward to working with him again. More
March 25, 2013
Drew made the purchase of my A6 seamless and easy. The no pressure attitude was a welcome change from other dealers. My second car from Beiner and second positive experience. no pressure attitude was a welcome change from other dealers. My second car from Beiner and second positive experience. More
March 18, 2013
With Drew's assistance, this is my second car that I have leased from Biener Audi. Drew walks you through the tedious yet necessary process with ease and patience. I would only go to Drew from now on. have leased from Biener Audi. Drew walks you through the tedious yet necessary process with ease and patience. I would only go to Drew from now on. More
February 01, 2013
Drew Russo was very helpful in terms of knowledge of the vehicle I was interested in leasing and was able to provide me with a very competitive price. He was also very helpful when I needed to make a change vehicle I was interested in leasing and was able to provide me with a very competitive price. He was also very helpful when I needed to make a change to one of the vehicle options after I had ordered the vehicle. I felt he was focused on satisfying the customer by making sure I got the vehicle I wanted, and not just making a sale. More
January 13, 2013
Great experience all around with Biener Audi and exceptional service from Drew. He was very accommodating during a busy schedule and made the entire sale a breeze. There were no gimmicks, hidden fee exceptional service from Drew. He was very accommodating during a busy schedule and made the entire sale a breeze. There were no gimmicks, hidden fees or any other scams that you often find in dealerships. For anyone looking for a good solid deal on a nice luxury Audi car this is the place to go. I will be back in the future for sure. Thank You. More
October 28, 2012
Drew was recommended by another dealer as the man to see and to look after me. The "other" dealership was Infinity, whom my uncle has been a customer with for 25yrs. Good professional service, very attenti and to look after me. The "other" dealership was Infinity, whom my uncle has been a customer with for 25yrs. Good professional service, very attentive , test drive no problem and worked with me on the best deal (I hope) for me. Very happy with DRew and the delaer service. Took care of all paperwork and car was ready to collect on-time, clean tiday and good walk through of the car when I picked it up. I would recommend Drew and Biener to anyone wishing to purchase an Audi. Thanks, Vishnu More