4 Reviews of Duane Scardina
April 16, 2025
Excellent service and excellent customer service and knowledgeable staff. Technician is very nice and accommodating. knowledgeable staff. Technician is very nice and accommodating. More
Other Employees Tagged: David Jacobs, Kevin Biggam, Bill Buser, Joshua Musto, Brian Cavey, Donald Williams
December 28, 2024
I have been a Koons Toyota customer since 1985. The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that The service department has done all maintenance over the years. I had service done last week and Kevin Adams was professional and explained all that needed to be done. I won’t go anywhere else. More
Other Employees Tagged: David Jacobs, Kevin Biggam, Bill Buser, Joshua Musto, Brian Cavey, Donald Williams , Kevin Adams
September 01, 2016
Emanuel Persaud Emanuel is an excellent, personable, knowledgeable salesman. The entire experience was made stress free. The finance staff were informative and prof Emanuel is an excellent, personable, knowledgeable salesman. The entire experience was made stress free. The finance staff were informative and professional. We will not hesitate to recommend Koons Toyota of Annapolis to our friends and family. I am looking forward to having my new Tacoma serviced at the Service department. Kevin Biggam is awesome. More
Other Employees Tagged: Emanuel Persaud, Kevin Biggam, Suheil Katan, Bill Buser , Selena in Finance was great
May 04, 2016
Worst Customer Service EVER I purchased my Toyota Sienna from Koons 11 years ago and when I lost all power going 68 miles per hour on Route 50 recently, I turned to them for help I purchased my Toyota Sienna from Koons 11 years ago and when I lost all power going 68 miles per hour on Route 50 recently, I turned to them for help. I was going to be charged $130 just to look at my car and then when I decided to forgo that expense and lease another Toyota vehicle from their sales department they didn't even give me a competitive trade in value. I ended up towing my car to another mechanic, who checked my car out for free and gave me a very fair price for my Sienna. I ended up next door at the Hyundai dealer and leased a brand new Tucson and had wonderful customer service. I hightly recommend anyone looking for a new car goes to Annapolis Hyundai and bypass Koons all together. I will never go back to them again!!! More
Other Employees Tagged: Suheil Katan



