Duane Vielleux

Service was great for four years thanks to Phil. Lebanon Ford Sales is a total different story. The sales department doesn't want to deal with anyone who has knowledge of trade-in value or purchasin Lebanon Ford Sales is a total different story. The sales department doesn't want to deal with anyone who has knowledge of trade-in value or purchasing an new vehicle about MSRP. March 2022 I went in talked to the Sales manager 4 times in four days about ordering a new F250 Lariat crew cab with the ultimate package etc. The Sales manager never got the correct options or got back to me. So I ordered a new Exact truck I wanted from Irwin Automotive Group that will be here in August 2022. Which Lebanon Ford said takes 6-8 months. Unfortunately they're the only local Ford dealer close by so they don't think people with drive 60 mile radius to get treated like a customer with respect. This F250 2022 would of been our 4th new vehicle in 5 years all $50,000 + each. I will no longer do business at Lebanon Ford. I will no longer recommend their Sales or service because of their sales personnel. PS I have all emails and my NEW truck order # which is now scheduled for production. Have a great day. More

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I have nothing but great experiences with Lebanon Ford! The process is efficient and friendly. Service is reliable and thorough. I reccomend anyone buying a vehicle to look at Lebanon Ford for a great expe The process is efficient and friendly. Service is reliable and thorough. I reccomend anyone buying a vehicle to look at Lebanon Ford for a great experience! More

by TODDGRAY6 Verified Customer Verified Customer

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The staff is a pleasure to deal with. My salesman worked with me in getting the sale, and then patiently took time to explain all the new gadgets and upgrades in my new hybrid escape. The service departmen with me in getting the sale, and then patiently took time to explain all the new gadgets and upgrades in my new hybrid escape. The service department goes above and beyond. People listen. They have always treated me with respect. As my cars are new, the service has been limited to oil changes. However, when my car had a problem left me stranded on a hot summer day with two dogs in the car, the service department took care of the problem post haste getting me a tow truck and providing a new vehicle while fixing min. I am glad I purchased my vehicle at Lebanon For. More

by singjudie Verified Customer Verified Customer

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All good! Second car I bought from these guys in the past year. Two great experiences and they have been a pleasure to work with. Would definitely recommend. Second car I bought from these guys in the past year. Two great experiences and they have been a pleasure to work with. Would definitely recommend. More

by WAYNE.MOSCHETTI Verified Customer Verified Customer

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Dealing with the team at Lebanon Ford was a pleasure! Duane was helpful but not pushy which is a real plus for us. He explained everything and let us make a decision. Duane was helpful but not pushy which is a real plus for us. He explained everything and let us make a decision. More

by Marv and Marge Verified Customer Verified Customer

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These guys are professionals and got the job done right and on time. Other dealerships could learn a thing or two from Lebanon Ford. I have had them bail me out a few times and they always go above and bey and on time. Other dealerships could learn a thing or two from Lebanon Ford. I have had them bail me out a few times and they always go above and beyond. Good to know they’ve got my back. More

by WILLIAMPATTEN Verified Customer Verified Customer

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I brought the vehicle from them accidentally. I don’t want to go to buy vehicle again in there. Cuz they are lairs people’s. want to go to buy vehicle again in there. Cuz they are lairs people’s. More

by MONGERMOTI Verified Customer Verified Customer

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Professional and Personal For many years, my husband and I have used and depended on the Ford dealership for the upkeep of our cars. He had a Ford Explorer and I had a Jeep. W For many years, my husband and I have used and depended on the Ford dealership for the upkeep of our cars. He had a Ford Explorer and I had a Jeep. We started with the dealership in VT, then in Lebanon when the VT dealership closed. The service remained excellent. I now own a Ford Escape. I could not be more pleased with the car and the service. Thank you. More

by EROMANO238 Verified Customer Verified Customer

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It was a pleasure doing business with Lebanon Ford. Each person interacted with was helpful and pleasant. The salesman, Duane was willing to answer all of our questions, he also assured us that he would be person interacted with was helpful and pleasant. The salesman, Duane was willing to answer all of our questions, he also assured us that he would be available for any future questions or concerns. More

by Marv and Marge Verified Customer Verified Customer

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Shout out to Duane and John for all of their help during the car buying experience. Super straight forward and painless transaction! Both Duane and John were friendly and professional from beginning to end. the car buying experience. Super straight forward and painless transaction! Both Duane and John were friendly and professional from beginning to end. We purchased a Ford Hybrid, which aren't sold at this dealership too frequently, so Duane did some research and was able to find answers to all of our questions. Would definitely recommend. More

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