Duke Huffman | Page 28

Duke the service writer was outstanding as was the lube tech. With dedication those 2 showed i will return and tell my friends about the great service I received tech. With dedication those 2 showed i will return and tell my friends about the great service I received More

by SNUGS4ME Verified Customer Verified Customer

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Had my car taken care of the same day. But no call back on what was wrong with car. I called to find out why. on what was wrong with car. I called to find out why. More

by Mhbluerose827 Verified Customer Verified Customer

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I’ve had my Rogue for almost four years and I’ve had nothing but awesome experiences here! Jessica, in service, is awesome to work with. She was very thorough with recommendations for keeping my Rogue i nothing but awesome experiences here! Jessica, in service, is awesome to work with. She was very thorough with recommendations for keeping my Rogue in top notch condition, and her follow up and customer service was awesome! More

by Nikki Verified Customer Verified Customer

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Service and repair for check engine light The service team was courteous and professional. They answered my questions and provided great customer service. They were able to resolve the issue w The service team was courteous and professional. They answered my questions and provided great customer service. They were able to resolve the issue with my car. More

by SP Verified Customer Verified Customer

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great as usual duke huffman is the greatest person to work with.i we ask for him every time we need something done.it is a pleasure to deal him. duke huffman is the greatest person to work with.i we ask for him every time we need something done.it is a pleasure to deal him. More

by CHARLESONASCH Verified Customer Verified Customer

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Great service My tire pressure light came on, Duke assessed the problem, and Jon Stolecki found a nail in my tire and also changed my oil. They did a great job to m My tire pressure light came on, Duke assessed the problem, and Jon Stolecki found a nail in my tire and also changed my oil. They did a great job to make sure my car was safe to drive. I have great confidence in Duke and Jon. More

by TCHRBEAR Verified Customer Verified Customer

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Duke in the service department was super helpful and made sure to keep me updated throughout the process of my car being fixed. Great service! sure to keep me updated throughout the process of my car being fixed. Great service! More

by ALTALKEN Verified Customer Verified Customer

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Fleet vehicle repair. Needed my Nissan NV200 drivers side and passenger side panel doors repaired because they were sticking and hard to close. Duke took good care of me an Needed my Nissan NV200 drivers side and passenger side panel doors repaired because they were sticking and hard to close. Duke took good care of me and got the vehicle repaired in very quick time. PIcked it up next working day. Great service!! More

by Carlo.marinello Verified Customer Verified Customer

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I have found most of my experiences here to be affordable, smooth and effortless; but this experience I was quite disappointed that I was advised of one price over the phone ($390), then when I ar affordable, smooth and effortless; but this experience I was quite disappointed that I was advised of one price over the phone ($390), then when I arrived to pick up my vehicle and pay my bill that it had increased to $470, without any explanation. I explained to the individual that he had said that the amount would be $390, and he immediately went to check on the issue, and then returned to say that he could not have said that number. I asked him if he was calling me a liar or that I was being honest with him. He responded that there must have been some miscommunication, (semantics), this is the only bill I was waiting to pay so I highly doubt I miss heard him, when he most likely had many, many prices he had given customers over the phone. Yet I was wrong. I expect people to keep their word, or at least provide adequate explanation as to why the charges were significantly more then I was previously told. Maybe trying to say I am sorry I may have given you the wrong amount or hey how about your next oil change and car wash be on us. Unfortunately, I was left with a much higher bill then I had been quoted and the word “miscommunication “ ringing in my ears. For the past 5 years I have spoke highly of this dealership and have been very pleased with the work and employees, but after this unfortunate experience and “miscommunication” I do not think in good conscious I would be able to recommend this dealership any longer. More

by dmbfanjoel1 Verified Customer Verified Customer

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Although I had not bought my vehicle from here, you fulfill all the service needs. Honest, fair and friendly. Would not go anywhere else. As always, thank you. fulfill all the service needs. Honest, fair and friendly. Would not go anywhere else. As always, thank you. More

by SHERIBASTA7 Verified Customer Verified Customer

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