Duke Huffman | Page 29

Great service My tire pressure light came on, Duke assessed the problem, and Jon Stolecki found a nail in my tire and also changed my oil. They did a great job to m My tire pressure light came on, Duke assessed the problem, and Jon Stolecki found a nail in my tire and also changed my oil. They did a great job to make sure my car was safe to drive. I have great confidence in Duke and Jon. More

by TCHRBEAR Verified Customer Verified Customer

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Duke in the service department was super helpful and made sure to keep me updated throughout the process of my car being fixed. Great service! sure to keep me updated throughout the process of my car being fixed. Great service! More

by ALTALKEN Verified Customer Verified Customer

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Fleet vehicle repair. Needed my Nissan NV200 drivers side and passenger side panel doors repaired because they were sticking and hard to close. Duke took good care of me an Needed my Nissan NV200 drivers side and passenger side panel doors repaired because they were sticking and hard to close. Duke took good care of me and got the vehicle repaired in very quick time. PIcked it up next working day. Great service!! More

by Carlo.marinello Verified Customer Verified Customer

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I have found most of my experiences here to be affordable, smooth and effortless; but this experience I was quite disappointed that I was advised of one price over the phone ($390), then when I ar affordable, smooth and effortless; but this experience I was quite disappointed that I was advised of one price over the phone ($390), then when I arrived to pick up my vehicle and pay my bill that it had increased to $470, without any explanation. I explained to the individual that he had said that the amount would be $390, and he immediately went to check on the issue, and then returned to say that he could not have said that number. I asked him if he was calling me a liar or that I was being honest with him. He responded that there must have been some miscommunication, (semantics), this is the only bill I was waiting to pay so I highly doubt I miss heard him, when he most likely had many, many prices he had given customers over the phone. Yet I was wrong. I expect people to keep their word, or at least provide adequate explanation as to why the charges were significantly more then I was previously told. Maybe trying to say I am sorry I may have given you the wrong amount or hey how about your next oil change and car wash be on us. Unfortunately, I was left with a much higher bill then I had been quoted and the word “miscommunication “ ringing in my ears. For the past 5 years I have spoke highly of this dealership and have been very pleased with the work and employees, but after this unfortunate experience and “miscommunication” I do not think in good conscious I would be able to recommend this dealership any longer. More

by dmbfanjoel1 Verified Customer Verified Customer

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Although I had not bought my vehicle from here, you fulfill all the service needs. Honest, fair and friendly. Would not go anywhere else. As always, thank you. fulfill all the service needs. Honest, fair and friendly. Would not go anywhere else. As always, thank you. More

by SHERIBASTA7 Verified Customer Verified Customer

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I have had my Nissan Altima in for some needed maintenance. My experience with the staff at your store was courteous, prompt and professional. I will bring my car back here in the future. Duke is maintenance. My experience with the staff at your store was courteous, prompt and professional. I will bring my car back here in the future. Duke is very personable and friendly, and doesn’t try to sell me repairs my car doesn’t need. More

by JOENSUEROCK Verified Customer Verified Customer

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Duke Huffman searched for me different performance tires and price options. Guided me through what my car needed and offered a ride home while the work was being done. I'm completely satisfied with what and price options. Guided me through what my car needed and offered a ride home while the work was being done. I'm completely satisfied with what Duke has done for me during this visit along with the service team. Thank you. More

by David Verified Customer Verified Customer

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Excellent service and quality customer care. Great staff and excellent communication. The staff know my vehicle better than I do. I would recommend the dealership for all of the follow up after Great staff and excellent communication. The staff know my vehicle better than I do. I would recommend the dealership for all of the follow up after a vehicle purchase. More

by MARAMION Verified Customer Verified Customer

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All three employees I had to interact with for my Warranity issues were all so kind and helpful. Great location I’ll remember to come back to when in need. Warranity issues were all so kind and helpful. Great location I’ll remember to come back to when in need. More

by SDOTNICHOLAS Verified Customer Verified Customer

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I’m never going to go back to your dealership. I would love to be able to share my totally negative experience with the entire Milwaukee area. Oh social media, maybe I will. love to be able to share my totally negative experience with the entire Milwaukee area. Oh social media, maybe I will. More

by PARSREASY Verified Customer Verified Customer

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