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Duncan McPhail
124 Reviews
Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
28 yrs
Industry Experience
30 yrs, 4 mos
Languages Spoken
English
124 Reviews
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124 Reviews of Duncan McPhail
October 10, 2018
Excellent Service and Care Simply put, Crest Volvo and quite frankly all of the Crest dealerships are second to none. From the purchase to service they leave no stone unturned Simply put, Crest Volvo and quite frankly all of the Crest dealerships are second to none. From the purchase to service they leave no stone unturned. More
by Art Sellinger
Other Employees Tagged: Jeremi Chapman
October 08, 2018
Excellent Sales and Service I love my XC40 and I love Crest Volvo. From sales to service this dealership bends over backwards to accommodate. My service rep Chris Freeze did just I love my XC40 and I love Crest Volvo. From sales to service this dealership bends over backwards to accommodate. My service rep Chris Freeze did just that today. More
by Dinah123
Other Employees Tagged: Douglas Aaron
August 30, 2018
Super informative and friendly My husband and I were looking for a new family car and the help we received from Billy was top notch. He thoroughly explained all of the different fea My husband and I were looking for a new family car and the help we received from Billy was top notch. He thoroughly explained all of the different features, helped up set up the Volvo up, took us on a test drive and helped us demo different things within the car. His friendly and informative demeanor made it such a nice experience from start to finish. More
by Pegspice
Other Employees Tagged: Jorge Ramirez , Billy Delgado
August 22, 2018
Positive & Easy Purchase Experience Billy and the Volvo team were excellent. His good listening and attention to detail in conversation came through, and I did not have any of the common Billy and the Volvo team were excellent. His good listening and attention to detail in conversation came through, and I did not have any of the common frustrations during the purchase process. Billy has a great attitude and knowledge of his products, and was able to understand my family's needs as well as my wife's preferences for the vehicle. I would definitely recommend him at Crest Volvo. More
by StG
Other Employees Tagged: Billy Delgado, Jeremy Hernandez
July 16, 2018
Great Service Great overall experience. Service was friendly. Sales was on top of everything. My wife loves her XC 60. The free car washes for life are a big positi Great overall experience. Service was friendly. Sales was on top of everything. My wife loves her XC 60. The free car washes for life are a big positive also. More
by Kpayne
Other Employees Tagged: Jeremy Hernandez, Paul Bochniak
June 13, 2018
Simple yet Comprehensive I traveled from out of state to purchase an XC70, and The team was very accommodating to my needs. Lots of good conversation and minimal pressure. T I traveled from out of state to purchase an XC70, and The team was very accommodating to my needs. Lots of good conversation and minimal pressure. This was more than just a transaction, it was an experience! More
by Paul P
Other Employees Tagged: Jorge Ramirez , Douglas Aaron, Alycia Johnson
April 17, 2018
Barry and Dustin are great!! Barry made the buying experience super easy and Dustin was super helpful too! Thank you both so much for making this experience simple and hassle free Barry made the buying experience super easy and Dustin was super helpful too! Thank you both so much for making this experience simple and hassle free! More
by momof3
Other Employees Tagged: Barry Pinlac , Dustin Klika, Curt Mills
March 28, 2018
Great knowledge of vehicle Alycia took the time to make sure I knew all the functions of the car. She was very friendly and professional. Curt made the financing as smooth as po Alycia took the time to make sure I knew all the functions of the car. She was very friendly and professional. Curt made the financing as smooth as possible And was very professional. Great team. More
by Felicitapr
Other Employees Tagged: Alycia Johnson, Curt Mills
March 23, 2018
Delivering on expectations My experience with Crest Volvo was outstanding. I described to my sales person, Douglas Aaron, how I wanted to navigate the car buying experience (fr My experience with Crest Volvo was outstanding. I described to my sales person, Douglas Aaron, how I wanted to navigate the car buying experience (from test drive to price negotiation), and both Douglas and the dealership delivered in every way. I was treated fairly and courteously — to the point I never felt the slightest need to look at other dealers even though those choices were available. Great people and great responsiveness by all at Crest Volvo! More
by tgriffy
Other Employees Tagged: Jorge Ramirez , Douglas Aaron, Dustin Klika
March 02, 2018
Excellent service We went to this dealership twice. The experience at the first time was somehow not as expected. The car we were looking for was just sold the night be We went to this dealership twice. The experience at the first time was somehow not as expected. The car we were looking for was just sold the night before we came in. The next day GM Duncan sent follow-up email to us and explained everything. He told us that car was available because the previous buyer decided not to buy it. Finally we took the offer he made and bought the car. The experience of our second visit was great. Barry did great work and Duncan been very friendly. Jeremy also provided us excellent service. With their effort everything went smoothly. Despite the not so good first experience, we still would like to recommend this dealership for their great work and efforts for their customers. More
by ruizhang
Other Employees Tagged: Barry Pinlac , Jeremy Hernandez
