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Russ Darrow Kia of Wauwatosa

Overview Employees Reviews (1,581) Inventory (358)

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Russ Darrow Kia of Wauwatosa

Name: Russ Darrow Kia of Wauwatosa
Address: 1901 N Mayfair Rd, Wauwatosa, WI, 53226, US
Telephone: (414) 404-8345
Rating: 4.4

4.4

1,581 Reviews

1901 N Mayfair Rd, Wauwatosa, Wisconsin 53226

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Sales: (414) 404-8345

Service: (414) 255-1545

Parts: (414) 255-1545

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Today:Open today 9:00 AM - 8:00 PM Closed Now

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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

Overview

Employees

Reviews

Vehicles

4.4

1,581 Reviews

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Today:Open today 9:00 AM - 8:00 PM Closed Now

View All Hours Hours

1901 N Mayfair Rd

Wauwatosa, WI

53226

Directions

4.4

1,581 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

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Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!

Today:Open today 9:00 AM - 8:00 PM Closed Now

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View 8 Awards

Overview Employees Reviews (1,581) Inventory (358)

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 5:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 5:00 PM

Sunday Closed

Contact Russ Darrow Kia of Wauwatosa

Sales: (414) 404-8345

Service: (414) 255-1545

Parts: (414) 255-1545

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Joe Towers

Product Specialist

5.0

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August 02, 2025

The purchasing experience went smoothly. The dealership does not have an indoor delivery bay. It was raining on the day we picked up the v ... The purchasing experience went smoothly. The dealership does not have an indoor delivery bay. It was raining on the day we picked up the vehicle which made the final viewing a bit more difficult. My experience with the dealership is very limited, but all positive. I can't give a five star review until I have more interactions with them. Read More Read Less

July 01, 2025

Best team I have ever worked with, easy going and ready to help and answer any questions. ... Best team I have ever worked with, easy going and ready to help and answer any questions. Read More Read Less

June 28, 2025

They were great to work with would do it again. I have work with the dealership before. ... They were great to work with would do it again. I have work with the dealership before. Read More Read Less

Sazare Cunningham

Sales Consultant

4.7

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August 31, 2025

I really enjoyed Sazare and his help. Extremely friendly and nice to me and my family! ... I really enjoyed Sazare and his help. Extremely friendly and nice to me and my family! Read More Read Less

August 17, 2025

Very caring atmosphere my salesperson was outside as if she was waiting for me, love it, I was very impressed with her convenience n her ab ... Very caring atmosphere my salesperson was outside as if she was waiting for me, love it, I was very impressed with her convenience n her ability to get me a deal, and it paid off for me in a surprising way, I will be sending her as many people as possible, Thank you, a sell begins with a wonderful salesperson. Read More Read Less

August 16, 2025

Customer service was a1..they described the functions on the car in detail.they were very polite and encouraging they also had stories about ... Customer service was a1..they described the functions on the car in detail.they were very polite and encouraging they also had stories about the history of the owners who owned the car.very informing. great customer service To the staff at Russ Darrow kia of wauwatosa. Read More Read Less

Minna Spivey

Salesperson

4.5

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October 02, 2025

Always great service from T and the staff; also great experience when I purchased my 2021 K5. Thanks all! ... Always great service from T and the staff; also great experience when I purchased my 2021 K5. Thanks all! Read More Read Less

September 12, 2025

We came in for the live market price and when we talked to the manager, he was trying to input extra charges for things we didn’t want. If t ... We came in for the live market price and when we talked to the manager, he was trying to input extra charges for things we didn’t want. If there are after market add ins, then the live market price should reflect those costs, otherwise it comes off as false advertising. We had a very negative experience with the Waukesha location which led to the whole process taking from 9am - 5pm. Read More Read Less

September 10, 2025

Staff and management were very approachable, patient and helpful in finding me the perfect vehicle. ... Staff and management were very approachable, patient and helpful in finding me the perfect vehicle. Read More Read Less

Alyssa Denter

Product Specialist

4.5

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August 31, 2025

Couldn’t have asked for a better team to get us into our new Kia Carnival. They were patient with us as we asked questions and worked throug ... Couldn’t have asked for a better team to get us into our new Kia Carnival. They were patient with us as we asked questions and worked through the process without rushing us. Wish the dealership was closer to ware we live. Read More Read Less

August 26, 2025

My sale rep was very determined to get me exactly what I wanted. She was extremely patient with me ... My sale rep was very determined to get me exactly what I wanted. She was extremely patient with me Read More Read Less

August 24, 2025

My salesperson Alyssa was wonderful, she took her time with me and answered all my questions the used car manager was very knowledgeable and ... My salesperson Alyssa was wonderful, she took her time with me and answered all my questions the used car manager was very knowledgeable and helpful got me a great dea Read More Read Less

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Top Reviewed Employees

Dogan Gregory III

Finance

4.9

View 15 Reviews

Athanasios Almouti

Service Advisor

4.6

View 105 Reviews

Connor Sawyer

Service Advisor

4.6

View 84 Reviews

Sarena Hansen

Service Advisor

4.5

View 103 Reviews

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Latest Reviews

October 05, 2025

Everyone I interacted with was great! But it took more than 90 minutes to get an oil change. More

by nobodyapples

Verified Customer

Employees Worked With

Not sure who helped me

October 04, 2025

Everybody was friendly. They kept me updated on my vehicle. I was very happy with the attendant and they washed my car. I liked it. More

by CUSIMANOANTHONY

Verified Customer

Employees Worked With

Sarena Hansen

5.0

October 03, 2025

Waited over 2. 5 hours for an oil change. My appointment was at 9:30 am and they didn't even take my car in until after 11 am. What made it worse was that no one co More

by Aheiking

Verified Customer

Employees Worked With

Don't know the name of the service employee

More Reviews More Reviews

Dealership Inventory (358 Vehicles)

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All-wheel Drive

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2025 Kia K4 | new

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2025 Kia K4

new

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Front-wheel Drive

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2026 Kia Carnival Hybrid | new

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2026 Kia Carnival Hybrid

new

Panthera Metal exterior

Automatic

Front-wheel Drive

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2025 Kia Sorento | new

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2025 Kia Sorento

new

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All-wheel Drive

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More Inventory More Inventory

Photos & Amenities

After Hours Drop-Off
Authorized Accessories Store
Authorized Parts Store
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Free Drinks
Free WiFi
Home Delivery
Home Test Drives
No Contact Transactions
Pet Friendly
Shuttle Service
Television
Vehicle Sanitization
Vending Machines
Virtual Appointments

View all amenities

Russ Darrow Kia of Wauwatosa, Wauwatosa, WI, 53226

Russ Darrow Kia of Wauwatosa