Dustin Litteral | Page 11

Service for 2014 Dodge Caravan To notch service. We had the van in there for a check engine light. They got me in early took care of us and always informed us what was going on. T To notch service. We had the van in there for a check engine light. They got me in early took care of us and always informed us what was going on. The key thing is we did not buy the can there but were trested like we did. More

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Service I had received a recall notice for my 2006 Jeep Cherokee. I bought this Jeep in a different town so I decided to find a dealership here. It didnt take I had received a recall notice for my 2006 Jeep Cherokee. I bought this Jeep in a different town so I decided to find a dealership here. It didnt take long. I went to Crown's website and requested a service appointment. Dustin Latteral responded right away. We scheduled an appointment that was convenient for me. When my Jeep was ready he called and I picked up. The who process was smooth. Thanks to Dustin Latteral I have found a dealership that I can purchase a new vehicle from. More

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Oil Change/Tire rotation Great experience. Service manager, Dustin Litteral, was very professional. I was in and out within 45 min. Dustin greeted me, showed me where to wait. Great experience. Service manager, Dustin Litteral, was very professional. I was in and out within 45 min. Dustin greeted me, showed me where to wait. When the service was completed he was very friendly. More

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Oustanding Service My service manager, Dustin Litteral, went the extra mile to make sure my issues were resolved in a timely manner. Having the loaner waiting for me at My service manager, Dustin Litteral, went the extra mile to make sure my issues were resolved in a timely manner. Having the loaner waiting for me at check in was a real plus. He also pointed out that I was eligible for a refund from Chrysler for some previous work I had paid for that later became a recall issue. He supplied me with the necessary invoices for me to file the claim. Thanks Dustin! More

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Ignition trouble Took car in for ignition trouble was informed there was a recall on that part and service was free. Great, honest, and fast service. Thank you Took car in for ignition trouble was informed there was a recall on that part and service was free. Great, honest, and fast service. Thank you More

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Recall repair ,I was totally impressed with the service offered by Dustin Litteral. I explained my previous experience with another Central Ohio Chrysler dealer an ,I was totally impressed with the service offered by Dustin Litteral. I explained my previous experience with another Central Ohio Chrysler dealer and how awful it was. Crown and Dustin put them to shame. After making my appointment, Dustin followed up with a phone call to make sure they had the proper parts to cover my vehicle and the recall. He called the night before my appointment to verify they still had the parts, which they did. Upon my arrival, what I was told by the other dealership would take up to 5 hours to complete, took 1 1/2 hours by the Crown service team. I was amazed and thrilled. I and out in the time promised. What a great organization and team Crown Chrysler has assembled. Very courteous and polite. More

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Great service Took my Jeep Cherokee in for maintenance and recall/software updates. Dustin took the time to make sure if I needed additional inspection/work and exp Took my Jeep Cherokee in for maintenance and recall/software updates. Dustin took the time to make sure if I needed additional inspection/work and explained everything that would be done on my vehicle. My Jeep was done in a reasonable amount of time, as well as washed. Great service and very professional. I will be back for all of my maintenance on my Jeep. More

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Excellent customer service! I moved to the Dublin area just a few months ago, I was having trouble with my hatch malfunctioning. I googled the closest Chrysler jeep dealer and f I moved to the Dublin area just a few months ago, I was having trouble with my hatch malfunctioning. I googled the closest Chrysler jeep dealer and found Crown. I had the pleasure of working with Dustin Litteral. He was extremely thorough and found the issue. It was resolved immediately. I highly recommend the dealership, everyone is very nice to work with. I'll definitely return when my next oil change and tire rotation is due. More

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First oil change and tire rotation I set up my Ram 1500 oil change and tire rotation through Dustin Litteral. Dustin was able to get me in the next day and provided excellent customer s I set up my Ram 1500 oil change and tire rotation through Dustin Litteral. Dustin was able to get me in the next day and provided excellent customer service. Although the oil change took awhile, I was very happy with the service, especially the free car wash. It was also a busy time to get in (around lunch on a Friday) so the wait was to be expected I guess. More

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Had problems with brake rotaries on a new van Dustin Litteral worked with me on my brake problem. He explained what needed to be done and was very pleasant and helpful. My only complaint was it Dustin Litteral worked with me on my brake problem. He explained what needed to be done and was very pleasant and helpful. My only complaint was it took over 3 hours to replace the brake rotaries. Thanks heaven the chairs in the waiting room are very comfortable. More

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