Dustin Smith | Page 4

First Experience We were browsing dealerships and stopped at LesterGlenn Ford looking for a pre-owned car. After 5 mins on the lot Dustin came out to greet us and ask We were browsing dealerships and stopped at LesterGlenn Ford looking for a pre-owned car. After 5 mins on the lot Dustin came out to greet us and asked what we were interested in. He quickly engaged us by addressing my wife and 11 year old son as well. We were in a pinch to purchase a vehicle in a certain price range for a specific purpose. Dustin was attentive and focused on our goals for this purchase. He quickly presented options and began looking for cars that met our needs. There wasn't anything immediately available, so Dustin then engaged Andy who presented another option in a vehicle that initially caught our eye, but was beyond our price range. We took the car for a ride and Andy was able to work with us on the numbers. No pressure, just friendly conversation. We reached an agreement and purchased the vehicle. John in the finance department was also great to work with. Easy going and a good conversationalist. We got through all the details and along the way may have solved a few of the hotly contested political issues on a local and national level. This was my first experience with LesterGlenn. It definitely won't be my last and will certainly recommend them to others. Very good experience, great bunch of guys. Dustin is definitely an asset to this team in terms of first impressions of the dealer and salesmanship. He presents a professional, friendly image that quickly takes the edge off that predetermined customer apprehension when shopping for a vehicle. He was well versed in the business and genuinely interested in finding a solution to our needs. More

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Great Buying Experience Having been in the car business for 20+ years, I know how miserable buying a vehicle usually is. Not the case with Dustin and the management team at L Having been in the car business for 20+ years, I know how miserable buying a vehicle usually is. Not the case with Dustin and the management team at Lester Glenn. They were straight forward and didn't play any games at all. They were all very polite and professional in every way and Dustin's product knowledge is outstanding. He knows the inventory. Pricing was very fair. I was truly impressed with the entire experience and I highly recommend Dustin Smith and Lester Glenn Ford ! More

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Far met and exceeding my expectations My experience today at Lester Glenn Ford was nothing short of fantastic. From Dustin my salesperson, to Andy the GM, and the to John in F & I , they My experience today at Lester Glenn Ford was nothing short of fantastic. From Dustin my salesperson, to Andy the GM, and the to John in F & I , they all made me feel comfortable and made the usual hustle and bustle of buying a car a breeze. I would highly recommend Lester Glenn Ford and the 3 gentleman that helped me today, to anyone looking for a new or used car. I will definitely use LGF again in the future. More

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aggressive sales My wife and I are in the process of shopping for a new car. We stopped in to this newer dealership in the evening around 7:00 pm. We were both very My wife and I are in the process of shopping for a new car. We stopped in to this newer dealership in the evening around 7:00 pm. We were both very impressed with the salesman, Dustin, and his knowledge on the vehicle. Both Dustin and a sales manager helped us out. We were also very happy we were not forced to sit at a desk and get the typical line of questioning. (Trade in or lease.....your phone number.....) We left the store pleasantly surprised. I went online this morning to contact the dealership I visited last night. The number that I called went to a location in Toms River. I asked to be connected to the Ocean Twp Store. The operator that answered the phone asked if he could help me. I again asked "Is this the Ocean Twp Ford dealership?" He advised me he is in sales and could answer any questions I may have. I again requested to speak with the Ocean Twp Store. He advised me to hold on while he checks. He came back on the line and stated the operator was in a meeting. I thanked him and told him I would call back later. About 10 minutes later, I called a different t number, that I thought was the Ocean Twp Store and to my surprise, it was the same person who had answered the phone before. I asked if there was a direct line to the store and he advised "NO" that all calls would go through him. I simply asked if I could speak with anyone from the Ocean Twp Store. He finally connected me with a manager. I told the manager I was in last night and spoke with a specific sales person, but had a few basic questions. He told me the sales person was not in yet and he would have him call me back. I asked him if he could just answer a few questions. He again asked for my phone number. As a manager, why would of it been so difficult to answer a question for a customer. After I hung up the phone, I realized that this is not the type of dealership that I want to buy from. I wish them well and hope they change their practices More

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i usually get very uptight when purchasing a new vehicle,but when i visited Lester Glenn Ford it was the opposite.I was very comfortable, the sales person was great and knew a lot about the vehicle, vehicle,but when i visited Lester Glenn Ford it was the opposite.I was very comfortable, the sales person was great and knew a lot about the vehicle, i recommend this dealership to anybody.OH one more thing i like to add i was in and out way under 2 hours. More

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Lester glen ford dealer experience Great experience. I got everything I needed and wanted for a great price. I will definitely recommend going there. Dustin was a great sales rep and m Great experience. I got everything I needed and wanted for a great price. I will definitely recommend going there. Dustin was a great sales rep and made everything very simple for me. More

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great experience Dustin was very knowledgeable and helpful with selection of the car. I would definitely recommend the dealership to friends, and family! They were ver Dustin was very knowledgeable and helpful with selection of the car. I would definitely recommend the dealership to friends, and family! They were very kind to my children and even let them ring the bell. A few days later we received a picture in the mail of my famiily. Overall great experience! More

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A very nice and relaxed professional experience. No complaints, no pressure. This is the third new vehicle from this dealership. Have no problem recommending to anyone! complaints, no pressure. This is the third new vehicle from this dealership. Have no problem recommending to anyone! More

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My wife and I had a great experience. Both Dustin and Billy treated us well, were up front and did their best to put us in a car that was in our budget and what we wanted. Billy treated us well, were up front and did their best to put us in a car that was in our budget and what we wanted. More

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My experience at Lester Glenn was the best car buying experience I ever had. The whole team I worked with (Billy, Dustin and Anthony) were extremely knowledgeable, friendly and super accommodating. experience I ever had. The whole team I worked with (Billy, Dustin and Anthony) were extremely knowledgeable, friendly and super accommodating. More

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