Dustin Stevens
Dustin Stevens at Yark Subaru
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Dustin Stevens | Page 13

Service Dispatcher

Yark Subaru

6141 Central Ave
Toledo, OH 43615

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rated
132 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

not yet
rated

132 Reviews

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132 Reviews of Dustin Stevens

June 12, 2020

Dealership Rating
Employee Rating

Thanks so much to the Service department at Yark Subaru! Courteous and thorough help everytime. Hailey and Dustin were wonderful. We wouldn't go anywhere else. Thank you!! More

by Jeff
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas , Thank you Hailey!!

Jun 22, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

May 20, 2020

Dealership Rating
Employee Rating

The technicians are always friendly and efficient in their work. The vehicle is almost always ready on time or before. They take time to explain what procedures need done and why. More

by BarbF
Recommend Dealer
Yes

May 13, 2020

Dealership Rating
Employee Rating

I have been very pleased with the service on all I have been very pleased with the service on all occasions I have visited with my 2015 Forester. Thank you for the inspection and finding additional More

by TOMKAT.LYKE
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kendrick

May 07, 2020

Dealership Rating
Employee Rating

Great Service Dustin was great and service was quick and easy . They were on time with the appointment and COVID social distancing exercised. I'll be back. More

by JENNIFER.A.JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 06, 2020

Dealership Rating
Employee Rating

The service department was clean and the technicians/service representatives were very helpful. Everything I asked to be done, was. A part had to be ordered and I was informed of this in a t More

by AMYEGOR
Recommend Dealer
Yes

May 05, 2020

Dealership Rating
Employee Rating

GREAT SERVICE Not only did i receive great service, but my car was sanitized inside and out., It was an impressive addition to the repairs that I had done More

by jfreilly@bex.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 05, 2020

Dealership Rating
Employee Rating

Customer Service Department Needed oil change. Did not know I needed an appointment due to covid-19 restriction. Service staff was very accommodating and were able to take me. Th More

by STOCKDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 05, 2020

Dealership Rating
Employee Rating

Service Dustin greeted me with warm regards and professionalism among the Covid 19 situation. My vehicle was serviced as expected, and I had no problem with Y More

by Jacob
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

January 17, 2019

Dealership Rating
Employee Rating

Rude, argumentative, and unprofessional If I could give zero stars, I would. From the very beginning, the service department was argumentative, condescending, and unprofessional. Their servi More

by Br221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tyler Kendrick, Stephen Calevro

Jan 21, 2019

Yark Subaru responded

Ms. Bruzek, we apologize for your experience and regret that it has led to you leaving us a negative review. After speaking to management, it was explained that our technician checked the thermostat on your vehicle and it was running normal, as compared to other Forester’s warm up times. He also scanned your vehicle for faults, and no faults nor repairs were needed at this time. We advised purchasing a remote engine starter or an engine block heater that would keep your motor warm overnight. Our service manager sat with you and explained all options and also giving you the option to leave your vehicle over the weekend for further diagnostics while continuing to drive the loaner vehicle provided, you declined all options and chose to take your vehicle home with you. Again, we sincerely apologize and please understand that we do try to serve our customers the best we can. Please call our service manager if you have further questions.

September 10, 2018

Dealership Rating
Employee Rating

Professional, smooth, great quality, friendly. Yark Subaru Sales and Service people are like family and they do such great, quality work. The service Dept is professional and friendly.Going there i More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Boehm, Mia Knicely

Sep 12, 2018

Yark Subaru responded

Thank you for sharing your experience with us! We appreciate your business and giving us the opportunity to serve you!

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