Dustin Yinger | Page 4

Thank you very much for performing a complimentary multi-point inspection on my vehicle in such professional manner. Very satisfied with results. I’m very pleased how you treat me during my waiting ti multi-point inspection on my vehicle in such professional manner. Very satisfied with results. I’m very pleased how you treat me during my waiting time. Keep doing good work More

Report | Print

Always the best service, conversation. The service team is great and I would recommend Larry Miller to everyone. The service team is great and I would recommend Larry Miller to everyone. More

Report | Print

I had an issue that caused my 2022 Hyundai Sonata’s transmission to need to be replaced just outside of the 100K factory warranty. Thankfully Hyundai was going to cover 90% of the cost and a rental car transmission to need to be replaced just outside of the 100K factory warranty. Thankfully Hyundai was going to cover 90% of the cost and a rental car. The issue I had was it took almost a month to get the work done because the part took forever to arrive and then I found out that the technician that had worked on it missed putting a handful of bolts back in place. I only discovered this because a metal skid plate fell off while I was driving it so I had it independently inspected elsewhere. In my eyes I could never trust Larry Miller Hyundai again, that is until I met Kevin Naylor. Keep in mind I was going into the dealership furious but the moment I met Kevin he was extremely apologetic, understanding and reassuring. Kevin took complete ownership of the situation and made sure I was going to be fully reimbursed for what I had paid and for my inspection. He gave me his card with his personal cell phone on it and he told me if I need anything to let him know. We actually had a pretty long conversation. I’ve worked in many different aspects of customer service over 25 years from 5 diamond resorts to Fortune 500 company’s and I can say I can count on one hand the number of times I’ve met a person like Kevin. The passion and dedication he exudes for his job is unbelievable. I would be honored to work with the man, I hope his superiors recognize his value to the organization. Needless to say I’m a Larry Miller Hyundai fan for life….as long as Kevin Naylor is there at least. More

Report | Print

Facility is very clean, bright and airy. Customer service waiting area is big and comfortable. The service rep’s are very polite, listen well and very knowledgeable about Hyundai vehicles. Customer service waiting area is big and comfortable. The service rep’s are very polite, listen well and very knowledgeable about Hyundai vehicles. The sales department is very professional in helping customers with any questions. If they are unable to answer your question they find a person who can immediately. This is our third Hyundai and have had but great service with purchase and maintenance service. We can not say enough for Hyundai and their per suite of excellence. Two happy customers More

Report | Print

The service was very fast and informative. They were able find what was wrong with my vehicle. They were able find what was wrong with my vehicle. More

Report | Print

Easy to make an appointment. Check in as soon as we arrived. Kept updated at work to be done and cost. Finished sooner than expected Check in as soon as we arrived. Kept updated at work to be done and cost. Finished sooner than expected More

Report | Print

Always feel number 1 when you visit the dealership. Whether it’s to buy a new car or have maintenance performed on your car. Whether it’s to buy a new car or have maintenance performed on your car. More

Report | Print

Service rep Dustin Yeager went above and beyond to insure our service needs were met our service needs were met More

Report | Print

I had another great service experience. I'm a regular customer who usually has service done every six weeks or so due to my line of work. Today, I had routine preventative maintenance compl I'm a regular customer who usually has service done every six weeks or so due to my line of work. Today, I had routine preventative maintenance completed as well as A/C Evac and recharge work done. My Service Advisor Dustin Y. and my usual technician Tyler S. are both excellent. I have total peace of mind and am worry free when these two are handling my vehicle. I CONSISTENTLY receive top notch customer care for efficient service done at a fair and reasonable price. More

Report | Print

I got an appointment right away for an oil change and 15k check up. My car was ready super fast and Dustin was excellent at communicating and didn’t try to up sell me on unnecessary items! check up. My car was ready super fast and Dustin was excellent at communicating and didn’t try to up sell me on unnecessary items! More

Report | Print