Dwane Lockrow | Page 72

Professionals No hassle service! Brought truck in, told him what didn’t work. He put me in a loaner car and when the truck was fixed he called me. Simple just the w No hassle service! Brought truck in, told him what didn’t work. He put me in a loaner car and when the truck was fixed he called me. Simple just the way I like it. Done & Done More

by PHONEGUY1 Verified Customer Verified Customer

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Pleasant and efficient service I arrived on time for my appointment and they took me right away. The staff is very professional and I waited for my oil change and tire rotation in I arrived on time for my appointment and they took me right away. The staff is very professional and I waited for my oil change and tire rotation in the comfortable waiting area with complimentary bagels and coffee. I was on my way in less than an hour. The staff did a nice job of getting me out the door so quickly so I could get to work. More

by rucinskl Verified Customer Verified Customer

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Excellent, Professional, Service to my 2015 Silverado. I started with making appointment with Dwane Lockrow (Service Advisor) Dwane is Very Knowledgeable and has great interpersonal skills: Effective Verba I started with making appointment with Dwane Lockrow (Service Advisor) Dwane is Very Knowledgeable and has great interpersonal skills: Effective Verbal skills , Listening and answering questions, and most of all his Responsibility and Accountability. He proved all this by stating what had to be done to my vehicle and taking full responsibility. I personally feel he could handle any situation. I have complete trust that my vehicle will be serviced to my satisfaction. All the DeNooyer Service dept. is excellent. Thank you for doing a Great job. More

by luckyace Verified Customer Verified Customer

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First visit after new car purchase Called on Monday and they got me in on Tuesday. When to the front desk and the sales rep ,Jason "Taz" Hall ., saw me and walked me to the service a Called on Monday and they got me in on Tuesday. When to the front desk and the sales rep ,Jason "Taz" Hall ., saw me and walked me to the service area, introduced me to the service personnel, and verified my information,. Walked crossed the road to get a bite to eat and by the time i finished the vehicle was ready.. Walked back and was on my way in minutes. Great job More

by DH235 Verified Customer Verified Customer

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Let down I was really let down by GM, not the dealer. GM refused to help me fix my car, only 20 days after the warranty expired. I simply can't afford it. I was really let down by GM, not the dealer. GM refused to help me fix my car, only 20 days after the warranty expired. I simply can't afford it. More

by artgurbs25 Verified Customer Verified Customer

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Best new car purchase, A to Z. The exact vehicle was ready, priced aggressively, compared to 3 other dealers I visited. The salesman (Bob Neet) was knowledgeable, not too forward, The exact vehicle was ready, priced aggressively, compared to 3 other dealers I visited. The salesman (Bob Neet) was knowledgeable, not too forward, and courteous. The sales manager Beau, was an added bonus making sure all needs were met as we proceeded ahead. More

by David Iuliano Verified Customer Verified Customer

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Check Engine Light The team at DeNooyer was able to find a poor electrical connection on a wire along the chassis which was causing an intermittent "check engine" light The team at DeNooyer was able to find a poor electrical connection on a wire along the chassis which was causing an intermittent "check engine" light on my Colorado. Very satisfied with the work done and the expertise of all involved to find the problem. Thanks, Joe I More

by Joe I Verified Customer Verified Customer

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Oil Change I have been bringing my car to this shop since I bought it new in 2014, They have been very fair with this service. I get my tires rotated every othe I have been bringing my car to this shop since I bought it new in 2014, They have been very fair with this service. I get my tires rotated every other oil change. More

by lgnbarrett3 Verified Customer Verified Customer

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Pleased with our car buying experience. Andrew Lobb made the purchase of our new Impala a very pleasant experience. He was very knowledgeable, friendly and courteous and quickly found exact Andrew Lobb made the purchase of our new Impala a very pleasant experience. He was very knowledgeable, friendly and courteous and quickly found exactly the vehicle we were interested in purchasing. He guided us through all of the steps necessary to complete the purchase and made it very easy for us. He was very thorough in answering all of our questions and was at all times very considerate of us, making sure the timing was good for us and we were comfortable with the purchase of our new vehicle. We really appreciated his consideration in all phases of the purchase process. Scott Hooker did a great job walking us through the financial end of our purchase and Armand Rodriguez did an excellent job of showing us how to use all of the devices on our new vehicle. We know our vehicle will be well serviced because we have been dealing with Dwane Lockrow and Matt Ross in the Service Department and can't say enough about how confident we are that they will always take care of our needs in a fast, efficient and friendly manner. The friendliness, consideration and expertise of all of the staff made our purchase a pleasant experience and we would highly recommend DeNooyer Chevrolet to anyone looking to purchase a vehicle. More

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Farm Truck to Drool Over I recently purchased the best looking Farm Truck I've ever seen. It's a Beautiful Truck and the envy of everyone that visits the farm. It's a tough Lo I recently purchased the best looking Farm Truck I've ever seen. It's a Beautiful Truck and the envy of everyone that visits the farm. It's a tough Looking Diesel Dually Crew Cab Long bed. If it wasn't for all the technology and tow mirrors in some of the places I go I don't know if I would be able to park it but with all that it has I can park it with no problems. Andy Lobb is a super nice salesman and I'd recommend him if you're looking for an honest and all around good guy to work with. He let me make the decision and I never felt pressured by him. Everyone at DeNooyer is awesome!!! More

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