Dwayne Cornett | Page 5

Excellence Begins Here As soon as I spoke to Dwayne Cornett about my interest in a new car, I was immediately overcome with the sense I was in good hands. Dwayne was able to As soon as I spoke to Dwayne Cornett about my interest in a new car, I was immediately overcome with the sense I was in good hands. Dwayne was able to walk through all the features and ins and outs of my new car and helping me find the car that was perfect for me. Absolutely brilliant! More

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New Ram truck purchase at Key Chrysler-Jeep-Dodge, Xenia OH I recently purchase a new Ram truck from Key Chrysler-Jeep-Dodge in Xenia OH. My experience was by far the best of any car purchase I have experience I recently purchase a new Ram truck from Key Chrysler-Jeep-Dodge in Xenia OH. My experience was by far the best of any car purchase I have experienced. The staff (especially the salesman Dwayne Cornett) were pleasant and knowledgeable. The atmosphere of the dealership was relaxed and professional. There was none of the normal high pressure sales tactics often seen a car dealerships. The listened to my needs and when they didn't have the perfect vehicle on the lot, readily offered to order me a vehicle. They made the process easy. I had done my homework and knew that the pricing they offered was fair. They also offered a fair price on my trade-in vehicle. Haggling was not necessary. Delivery of the vehicle was quick. All paperwork was done ahead of time, so pickup was quick and easy. I would highly recommend this dealership even if it means you have to drive a little farther to get there. More

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2014 Jeep Patriot Purchased a 2014 Jeep Patriot from Dwayne. He was very professional and courteous at all times. He was very informative not just regarding the Jeep b Purchased a 2014 Jeep Patriot from Dwayne. He was very professional and courteous at all times. He was very informative not just regarding the Jeep but other vehicles. The whole dealership experience was also very courteous. Would recommend Key and Dwayne to everyone. More

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Great Experience The whole experience from our initial look at Jeeps through to the purchase of our jeep was a good experience Everything was straightforward and I app The whole experience from our initial look at Jeeps through to the purchase of our jeep was a good experience Everything was straightforward and I appreciated that there was not any haggling or hard sell. More

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2014 Dodge Durango purchase We had a great experience with Dwayne at Key Chrysler. My husband and I were looking for a new Dodge Durango with specific options and he spent the ti We had a great experience with Dwayne at Key Chrysler. My husband and I were looking for a new Dodge Durango with specific options and he spent the time to look near and far to find us the exact one we wanted! He was extremely helpful and took the time educating us on all the new gadgets that the 2014 Durango offered! He wanted to make sure this was the vehicle WE wanted and not just another sale for him on the lot. We love our 2014 Dodge Durango and would recommend Key Chrysler to anyone! It was a great buying experience and will go back in the future when the times comes to upgrade! More

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Dwayne was patient and understanding to my situation and stayed with me through the blistering cold until my decision was made. He was professional and polite and I would definently refer him to a family me stayed with me through the blistering cold until my decision was made. He was professional and polite and I would definently refer him to a family member buying a vehicle. Regards, Jimmy Fullen More

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Dwayne and Bob were very helpfull and explaining all the options on getting me the best deal for my new Van! I will recommend Key to all my friends! Thank you. options on getting me the best deal for my new Van! I will recommend Key to all my friends! Thank you. More

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Dwayne worked very hard to find the car I wanted for a price I did not think was possible. Not only did he find the car, but had it there the next day. I have leased several cars from Dwayne , and will co price I did not think was possible. Not only did he find the car, but had it there the next day. I have leased several cars from Dwayne , and will continue to do so in the future More

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I have never come in contact with a salesman that showed a total lack of respect or even common courtesy towards a customer. For someone that makes their living from commissions on total sales, it was inco a total lack of respect or even common courtesy towards a customer. For someone that makes their living from commissions on total sales, it was incomprehensible to be treated in the manner I was. I chose your dealership due to a very personal reason - if not for that I would have left after my first contact with your salesman. I only had dealings with your company a total of 5 days and every day the service got worse.The main reason for my dissatisfaction was the indifference shown to us when your salesman arrived at my home on Sat the 28th with our new car, so we could determine it would fit in our garage and we could see the vehicle for the first time. I hope you can understand our total surprise, frustation, and disappointment when we walked out to see our $20,000 investment and the vehicle was totally filthy. You could see where the windshield wipers were used to get the dirt off, so he could see to drive. So your salesman thought it was perfectly ok to bring a dirty car to us to make a first and lasting impression of our "new car". That shows us how little he takes customer feeling into account for what I feel shoud be common sense salesmanship. Would you buy a $50 pair of shoes that were dirty when the salesman took them out of the box ? - and we're talking about a $20,000 investment ! His failure to follow up and return phone calls, and total indifference to the understand of his customer's needs, shows absolute misunderstanding of any compassion in dealing with the public. More

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As always the sales staff at Key Chrysler great to work with. Dwayne helped find the best vehicle to fit our needs. Bob gave us a great price on an extended warranty and provided easy and low finance rat with. Dwayne helped find the best vehicle to fit our needs. Bob gave us a great price on an extended warranty and provided easy and low finance rates. More

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