Dwayne McCrae | Page 11

Dwayne always goes above and beyond for not just I, but all of his customers. YOU ROCK. Thank God I met you, I appreciate you so much all of his customers. YOU ROCK. Thank God I met you, I appreciate you so much More

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As always service was top notch. My advisor Dwayne was courteous and helpful. Kept in touch with me via text so I was aware of all that was being done to correct my issue. In the new normal the service ar courteous and helpful. Kept in touch with me via text so I was aware of all that was being done to correct my issue. In the new normal the service area was cleaned and sanitized as well as all staff in masks. More

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When the car was returned to me, the employee had no gloves and contaminated my car. Not safe in today’s times. I was quite uncomfortable driving home and disappointed. gloves and contaminated my car. Not safe in today’s times. I was quite uncomfortable driving home and disappointed. More

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Excellent service. I arrived on the wrong day and they took my car . Quick service with immediate follow up. Very polite and pleasant. Easy to talk to took my car . Quick service with immediate follow up. Very polite and pleasant. Easy to talk to More

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The staff are very friendly and professional. Dwayne is always very accommodating and able to relate information necessary for service. The facility is also very clean and safe. always very accommodating and able to relate information necessary for service. The facility is also very clean and safe. More

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Beautiful professional atmosphere. Beautiful professional people. Reflective of the amazing product they sell. Everyone was amazing. Overall this was a great experience!! Thank you all! people. Reflective of the amazing product they sell. Everyone was amazing. Overall this was a great experience!! Thank you all! More

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Absolutely amazing experience! Will Mecca, Matt Dency, Lauren Giuliante, Frank Mazziotti, Robin Laurel and all the boys in service this dealership truly has the dream team! I used to live on Long Island b Lauren Giuliante, Frank Mazziotti, Robin Laurel and all the boys in service this dealership truly has the dream team! I used to live on Long Island but currently live in Florida and they were able to handle everything from vehicle selection, to paperwork, recon on the unit and transportation seamlessly! Now I just have to wait for it to get here. There are a bunch of MB dealers between Viera, FL and Long Island and I wouldn’t deal anywhere else (including the dealer my own husband works at). If you’re in the market for a new or preowned Benz, or service or parts on a vehicle you already have don’t think twice this is where you want to go! More

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Bargaining is not professional way to serve the customers .,, one word one best offer will build consumer confidence. Curtesy is the most important tool to convene and satisfy customer . .,, one word one best offer will build consumer confidence. Curtesy is the most important tool to convene and satisfy customer . More

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Professional and polite service timely performed by associate Dwayne. I would recommend and continue to use this MB service provider. Lounge area comfortable and clean. associate Dwayne. I would recommend and continue to use this MB service provider. Lounge area comfortable and clean. More

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I have been using the service department at Mercedes Benz of Massapequa for several years now and am always impressed and happy with their commitment to customer service. You will not find a better dealershi of Massapequa for several years now and am always impressed and happy with their commitment to customer service. You will not find a better dealership and service department on Long Island More

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