Dwayne McCrae | Page 14

1st class service 1st class treatment rental car was ready and waiting and car was serviced and ready for pickup relatively fast. Under promise and over deliver great experience ready and waiting and car was serviced and ready for pickup relatively fast. Under promise and over deliver great experience More

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Excellent I’m only going to you guys from now on Dwayne was real professional and took his timeout to hear all the details .i came from Brooklyn to check you gu I’m only going to you guys from now on Dwayne was real professional and took his timeout to hear all the details .i came from Brooklyn to check you guys out and I loved it ... More

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Service department Service was handled by the manager Jay! It was wonderful and went smoothly! He was extremely professional and made sure car was handled properly . Tha Service was handled by the manager Jay! It was wonderful and went smoothly! He was extremely professional and made sure car was handled properly . Thank you More

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VIP treatment I was referred to the massapequa service center and decided to try it instead of my usual dealership. I meet with Dwayne who came highly recommended I was referred to the massapequa service center and decided to try it instead of my usual dealership. I meet with Dwayne who came highly recommended as well and formed a great relationship instantly. Dwayne was pleasant and made me feel at home right away. He handle me issue quickly and gave me a loaner . I was able to current my day without hanging round the dealership. Dwayne kept in touch with me and provided detailed update. I see myself returning in the future. I think I found my new favorite dealership and Service associate. More

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Jaybee Excellent customer service very knowledgeable about the price and very patient excellent with prices ! He knows what you want! He let me know how I ca Excellent customer service very knowledgeable about the price and very patient excellent with prices ! He knows what you want! He let me know how I can reach out to him any time! Customer for life! More

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10,000 Mile Service I am on my sixth Mercedes. So I have had many opportunities to experience different dealerships. This past one in Massapequa was by far the best. From I am on my sixth Mercedes. So I have had many opportunities to experience different dealerships. This past one in Massapequa was by far the best. From beginning to end an exceptional day. More

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George Helped Make My Day!!! George was professional, knowledgeable and patient. He made my shopping experience pleasant and I have already recommended him to a colleague!!! Than George was professional, knowledgeable and patient. He made my shopping experience pleasant and I have already recommended him to a colleague!!! Thanks for your help George! More

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The best service !!! I must start off by saying that, this is one of the best dealerships I have ever been to. The service was top notch from the time I called in to make I must start off by saying that, this is one of the best dealerships I have ever been to. The service was top notch from the time I called in to make my appointment and only better when I went in to service my car. Dwayne McCrae was exceptional and he is the reason I will go back and will refer friends and family to this location. Dwayne thank you and the team for just being patient and just a pleasure to do business with ! More

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Amazing service I have never been to this dealership nor have I ever bought anything from here. I had a factory warranty issue that was void 2 days later. Not only di I have never been to this dealership nor have I ever bought anything from here. I had a factory warranty issue that was void 2 days later. Not only did the service department give me a rush appointment on a Sunday no less, they covered everything for me at no cost. They were kind and fast and even washed my car. My family has had Mercedes over 20 years and this is our most enjoyable experience. Thank you very much you will be seeing me again!! More

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Excellent service Friendly atmosphere and wonderful service. Gave the loaner without a problem, very prompt and kept their word , car feels like new after service, will Friendly atmosphere and wonderful service. Gave the loaner without a problem, very prompt and kept their word , car feels like new after service, will recommend everyone without any reservation More

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