Dwayne McCrae | Page 15

Top Notch Service Dwayne has an outstanding attitude that makes the visit to Mercedes more pleasant! Vivian exemplifies pure excellence in customer service, Vivian and Dwayne has an outstanding attitude that makes the visit to Mercedes more pleasant! Vivian exemplifies pure excellence in customer service, Vivian and Dwayne works so well side by side, and this is important in an environment such as theirs, where being a team player means so much. As a customer, it's nice to see the teamwork, including Frank. More

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Professional, accommodating, timely The service continue to be highly acceptable. My service consultant is personable but professional. The work was conducted in a timely fashion and do The service continue to be highly acceptable. My service consultant is personable but professional. The work was conducted in a timely fashion and done to my satisfaction. My vehicle is always returned cleaned inside and out. More

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Sevice They were very helpful and professional in what they were doing. Made my experience very satisfying. I highly recommend this Dealer for there service They were very helpful and professional in what they were doing. Made my experience very satisfying. I highly recommend this Dealer for there service and sales. More

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Yearly maintenance I will always use massapequa to service my vehicle. Dwayne was a pleasure to work with. Service was great No complaints on any level. Service was d I will always use massapequa to service my vehicle. Dwayne was a pleasure to work with. Service was great No complaints on any level. Service was done in a timely manner More

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Smooth going Everything from dropping the car off, to getting the loaner, to picking it up went so smooth. Great experience!! Was going to wait for car rather tha Everything from dropping the car off, to getting the loaner, to picking it up went so smooth. Great experience!! Was going to wait for car rather than go through the loaner wait, but the transition from checking in to getting into the loaner was so quick and easy. Car waiting, a quick signature on the iPad and I was off to get my errands done. Great improvement on that Massapequa mercedes!!! More

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Awesome like always Great service, fast. Everybody there is great. Service is exceptional, facilities and lounges are great. In general, service is great. They have a g Great service, fast. Everybody there is great. Service is exceptional, facilities and lounges are great. In general, service is great. They have a great team and it is reflected in how fast they can take of the customer. More

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The Dealership was professional in every way. My service consultant (Dwayne McCrae) took care of my every needs, like I was a family member. I was given a loaner because my car was not going to b My service consultant (Dwayne McCrae) took care of my every needs, like I was a family member. I was given a loaner because my car was not going to be ready that day. More

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First Rate My Mercedes service experience was a pleasure. From the moment you enter, you are warmly greeted by staff. Dwayne McCrae was personable and friendly. My Mercedes service experience was a pleasure. From the moment you enter, you are warmly greeted by staff. Dwayne McCrae was personable and friendly. Happy to be a customer at this dealership! More

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Service A On time courteous service. Very friendly staff, everyone was so nice. My service advisor is the best. The car was clean and washed .i will recommend t On time courteous service. Very friendly staff, everyone was so nice. My service advisor is the best. The car was clean and washed .i will recommend this dealership to my friends. More

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Excellent All of the staff are exceptionilly helpful, kind and courteous. Especially Viv and Duane. Even the garage attendant was great. The whole experience wa All of the staff are exceptionilly helpful, kind and courteous. Especially Viv and Duane. Even the garage attendant was great. The whole experience was seamless. More

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