Dwayne McCrae | Page 3

My S55 broke down on the LIE and was towed to MB of Massapequa. They quickly identified and corrected the problem and were highly professional overall. Massapequa. They quickly identified and corrected the problem and were highly professional overall. More

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The attendees are extremely friendly and respectful. I have been to almost all the service centers in the greater New York area. That includes Silver Star, MB of BK, MB of Rockville, Helms Bros, MB of M I have been to almost all the service centers in the greater New York area. That includes Silver Star, MB of BK, MB of Rockville, Helms Bros, MB of Manhattan. None of them have come close to this service center. Especially because of Vivian Keshtgar. She is the crown jewel of that location. If you need someone who actually cares about your needs she is the one. Very determined to find the problem and solution. She has a lot of experience and I got really lucky to have the opportunity to coordinate all my repairs through her. I live in Brooklyn and drive all the way to Massapequa to take my car to her and her team. She should be a manager not the position she’s currently in now. They have great availability and are able to get to your car sooner than other service centers. Thank you for everything Vivian. More

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Not crowded many salesmen to help. I didn't feel rushed. My salesman William Mecca took his time and was great. He got me discounts and worked the numbers to where I wanted to be mont I didn't feel rushed. My salesman William Mecca took his time and was great. He got me discounts and worked the numbers to where I wanted to be monthly. I have officially crossed over to Mercedes after having 4 BMWs. My service experience was exceptional as well. The Rockville Center service center is literally 3 minutes away from my home, yet I choose to go to Massapequa Mercedes-Benz. DWAYNE McCRAE is the best advisor. More

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Fixed my last minute flat tire immediately. Excellent experience & professional customer service throughout. I would recommend! Excellent experience & professional customer service throughout. I would recommend! More

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Dwayne is very professional and caring, I would definitely recommend his service to everyone. I love my car and this dealership! definitely recommend his service to everyone. I love my car and this dealership! More

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Dwayne was very helpful as always and very knowledgeable. I my was very satisfied with my experience at Mercedes Benz of Massapequa. knowledgeable. I my was very satisfied with my experience at Mercedes Benz of Massapequa. More

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I would like to thanks everyone for doing a great job. Keep it up! Thanks Keep it up! Thanks More

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went for service after i hit a pothole and got a flat tire. Thankfully i purchased the wheel and tire package. The staff was extremely courteous and had repaired 2 bent rims and replaced a blown out t tire. Thankfully i purchased the wheel and tire package. The staff was extremely courteous and had repaired 2 bent rims and replaced a blown out tire. Extremely professional and genuine staff members here. Thank you for your outstanding service. More

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Service dept was great , very easy quick process dwayne helped us to drop off car and get loaner , Vivian helped me to pick up car both extremely nice & professional helped us to drop off car and get loaner , Vivian helped me to pick up car both extremely nice & professional More

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Purchased my car here last year and had a wonderful experience, I also have been servicing with them and it’s even better experience, I also have been servicing with them and it’s even better More

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