Dwayne McCrae
Dwayne McCrae at Mercedes-Benz of Massapequa

Dwayne McCrae | Page 4

Service Advisor

Mercedes-Benz of Massapequa

101 East Sunrise Highway
Amityville, NY 11701

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160 Reviews
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160 Reviews

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160 Reviews of Dwayne McCrae

January 01, 2022

Dealership Rating
Employee Rating

Dwayne is amazing!! I always feel like I’m being helped by a family friend. More

by Dr. Bern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

Dwayne McCrae is an excellent Service Advisor. Patient pleasant and courteous. Highly recommended will be visiting this dealership again to service my car. Much much better customer service than the Benz More

by Cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2021

Dealership Rating
Employee Rating

Dewayne is the best advisor I have ever used. Car was immaculate when returned would not use anyone else More

by Mfolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 14, 2021

Dealership Rating
Employee Rating

The friendliest and most professional staff I’ve ever worked with! .they’re stuck with me I 💕 it here 😂🤣😂 More

by mr_alphonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar

Nov 14, 2021

mr_alphonso responded

Best service one can ask for!

November 13, 2021

Dealership Rating
Employee Rating

My service guy Dwayne is so accommodating and reviews everything with me. I’m closer to smithtown but I will never change and leave Massapequa. I have been with them since 2006. Never s bad experience. W More

by snellmichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar

Nov 13, 2021

snellmichelle responded

My service guy Dwayne is so accommodating and reviews everything with me. I’m closer to smithtown but I will never change and leave Massapequa. I have been with them since 2006. Never s bad experience. Went to smithtown for a tire change and they were awful my tire was under warranty and Dwayne told me that when I told him a month later what happened. I have brand loyalty because of my service experience with Dwayne. I was having lunch with my attorney while my car was being serviced and she asked who my service person was and to our surprise it was Dwayne. We immediately called him and let him know how much we appreciate him. She has brand loyalty too because of Dwayne

November 01, 2021

Dealership Rating
Employee Rating

My care team was very professional. I didn't know there was a recall on my car and Dewayne spotted it immediately. Thanking you guys for the excellent service. More

by Rfray16
Recommend Dealer
Yes

October 13, 2021

Dealership Rating
Employee Rating

Fast reliable friendly service always with a smile. Keep up the good work. A+ all the way More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 23, 2021

Dealership Rating
Employee Rating

Everyone is both helpful and friendly lisented to my issue and found the problem, even though it was a new problem to them More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 04, 2021

Dealership Rating
Employee Rating

Best service department that I have ever dealt with over many years and many brands.Especially during covid I felt very safe having my vehicle serviced there. They took every precaution . More

by Kathyditta29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vivian Keshtgar, Jay Lettieri , Bruce Kitchens, John McGuire

August 03, 2021

Dealership Rating
Employee Rating

They did not try to up charge me or tell me I needed things I did not unlike some dealers I have been to in the past. More

by elsie61666
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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