Dwayne Smith
Dwayne Smith at Lia Toyota of Northampton

Dwayne Smith | Page 2

Client Advisor

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Dwayne Smith

May 10, 2023

Dealership Rating
Employee Rating

Dwayne Smith is an excellent employee, salesman. He was very patient with me explained everything thoroughly and I was totally satisfied with the outcome of the deal that we made for my new Corolla More

by tnuzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Figueiredo

May 11, 2023

Lia Toyota of Northampton responded

Thanks for your kind feedback, Tnuzi! We sincerely appreciate your family's business. We're thrilled Dwayne delivered another first class buying experience for you. Congrats on the new Corolla Cross! We hope you absolutely love it, and we wish you safe and happy travels for many miles to come, from all of us at Lia Toyota!

February 11, 2023

Dealership Rating
Employee Rating

Was willing to drive an hour from home to get a good car (certified RAV4) at a decent price. Liked my sales person. Ditto the finance person. Everyone was low key and willing to negotiate, helping me get to More

by RAV4Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominick Finochiaro

Feb 13, 2023

Lia Toyota of Northampton responded

Hi, Jamie! Congratulations on your new certified pre-owned RAV4! We're delighted you drove out to visit our dealership for this awesome vehicle and we're so happy Dwayne and Dominick teamed up to make this experience an overall success. We wish you all the joy and adventure this vehicle has to offer. Thanks again for choosing Lia Toyota!

November 09, 2022

Dealership Rating
Employee Rating

Always great to have business with Lia Toyota Northampton ! We bought our second car for the family in last two years . More

by Larissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia, Jason Shiles , Abner Garcia

Nov 10, 2022

Lia Toyota of Northampton responded

Congratulations on the new Toyota, Larissa and family! Thanks for letting us know how pleased you have been with the Lia sales team. It is our pleasure and honor to provide you with the expertise and support you need in order to enjoy a pleasant buying experience. We wish you all the joy and satisfaction your new Toyota has to offer and look forward to being of service to you again some day. Drive safe and enjoy!

September 10, 2022

Dealership Rating
Employee Rating

I loved my experience at this dealership! Everyone was so helpful and did not pressure a decision to be made. Felt very comfortable throughout the process b More

by Kelly Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Lia Toyota of Northampton responded

Kelly, Thank you for taking the time to share your thoughtful review! We are delighted you had such a pleasant and helpful visit. We hope you won't hesitate to give us a call next time you require automotive assistance. It would be our pleasure to serve you. Until then, we wish you the safest of travels!

July 31, 2022

Dealership Rating
Employee Rating

Alex was a fantastic salesman; very quick to reply and prompt. Jason help me close my deal as well as handled speed bumps from the bank I was financing through. The only gripe I have is I still have not r More

by sw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Lia Toyota of Northampton responded

Hello, We appreciate your positive feedback on our staff and facilities, we strive to make everyone’s experience as pleasant as possible. It sounds like we just missed a 5-star experience with you if we had better communicated about the out of state registration process. This process can sometimes take a week or longer depending on the states RMV appointment availability, missing insurance information, etc. We will go over the process with our staff to ensure that we communicate properly and set accurate expectations. Thank you, and congratulations on your new vehicle. Sincerely, Chris Peltier GSM Lia Toyota Northampton

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