Dwayne Smith
Dwayne Smith at Lia Toyota of Northampton

Dwayne Smith

Client Advisor

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Dwayne Smith

October 23, 2025

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Employee Rating

The dealership was great to work with. Dwayne Smith did a great job working with us, he wasn’t pushy, he was knowledgeable and helped us find just the right vehicle for my son. It was a pl More

by Norine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles

Oct 24, 2025

Lia Toyota of Northampton responded

Norine, We're so proud that Dwayne Smith provided the knowledgeable, pressure-free service you deserved while helping you find just the right vehicle for your son. His dedication to understanding each customer's needs is what makes him such a valued team member. We appreciate you saying you'd work with him again—that means everything to us!

October 05, 2025

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Employee Rating

Dwayne my sales person and Jason my business manager were very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you. More

by davedeck162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles , Dave the gentleman that delivered my vehicle

Oct 07, 2025

Lia Toyota of Northampton responded

Dave, thanks for your positive feedback on the service provided to you by Dwayne and Jason. We're delighted you found their support to be just what you needed to make everything seamless from start to finish. Congrats on the new Toyota, and best wishes for happy travels ahead!

March 28, 2025

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Dwayne Smith was great to work with at Lia Toyota of Northampton, any questions I had he answered them. More

by lgklinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles

Apr 02, 2025

Lia Toyota of Northampton responded

Thanks so much for your thoughtful feedback. We're glad Dwayne took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

November 22, 2024

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Dwayne Smith was very knowledgeable and a pleasure to work with . Highly recommend Lia Toyota. More

by frostyfarnham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2024

Lia Toyota of Northampton responded

Thank you for your wonderful review! We are pleased that Dwayne provided you with 5-star service and we are honored to have earned your kind recommendation. If there is ever anything more that we may assist you with, please do not hesitate to give us a call!

July 31, 2024

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Everyone was so nice and kind especially given how little I knew about getting a car! More

by emmypen98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steffi (don’t remember last name)

Aug 02, 2024

Lia Toyota of Northampton responded

Thanks for letting us know our dealership team did a great job, Emmy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

July 23, 2024

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Exelent job and fast service thank you for everything , was very nice and kind thank More

by Eduardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles, Gerald Leclaire

Jul 26, 2024

Lia Toyota of Northampton responded

Thanks for letting us know our dealership team did a great job, Eduardo! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

January 15, 2024

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Employee Rating

I had a pleasant experience buying my RAV4 hybrid recently with the help of Dwayne Smith. The transaction included a trade in & things went smoothly & quickly. More

by Gloriam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 17, 2024

Lia Toyota of Northampton responded

Thanks for the 5-star review of your dealership experience! We're delighted Dwayne provided you with all the support and expertise you needed to make this transaction a breeze. Congrats on the new RAV4 Hybrid! We wish you all the best in your upcoming journeys, from everyone at Lia Toyota!

December 31, 2023

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Employee Rating

Dwayne Smith is an empathetic salesperson with professional, ethics confidence to the client asked Good More

by Hilda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Shiles

Jan 03, 2024

Lia Toyota of Northampton responded

Hilda, Thank you for leaving Dwayne this positive review! We are so glad that he provided you with the quality care that you deserve and he will be honored to hear of your kind words. We hope for an opportunity to work with you again!

July 07, 2023

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Employee Rating

I enjoyed my experience at Lia Toyota in Northampton. Dwayne Smith was a very knowledgeable salesman who answered all my questions (even my dumb ones) as I upgraded 13 years to my first Toyota. I am v More

by wendy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Francesca Ravina

Jul 11, 2023

Lia Toyota of Northampton responded

Thanks so much, Wendy! We truly appreciate your business and your thoughtful review of working with Dwayne. We're delighted he addressed all your wishes and needs completely to seamlessly transition you into your first Toyota. Congratulations! Best wishes for amazing travels in your future, from all of us at Lia Toyota!

July 07, 2023

Dealership Rating
Employee Rating

Dwayne was very helpful and took his time with us, we felt he gave us personal service and was courteous and friendly. More

by Peter B
Sales Price Transparency
Recommend Dealer
Yes
Jul 11, 2023

Lia Toyota of Northampton responded

Hi, Peter! Thanks for stopping by to share positive feedback on your dealership visit with Dwayne! We're thrilled he treated you to a very supportive and stress-free experience. We certainly hope to work with you again some day, and until then, we wish you all the best in your travels, from everyone at Lia Toyota!

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