The dealership was great to work with.
Dwayne Smith did a great job working with us, he wasn’t pushy, he was knowledgeable and helped us find just the right vehicle for my son. It was a pl
Dwayne Smith did a great job working with us, he wasn’t pushy, he was knowledgeable and helped us find just the right vehicle for my son. It was a pleasure working with him, and I wouldn’t hesitate to go to him again in the future.
More
by Norine
Oct 24, 2025 -
Lia Toyota of Northampton responded
Norine,
We're so proud that Dwayne Smith provided the knowledgeable, pressure-free service you deserved while helping you find just the right vehicle for your son. His dedication to understanding each customer's needs is what makes him such a valued team member. We appreciate you saying you'd work with him again—that means everything to us!
Dwayne my sales person and Jason my business manager were
very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you.
very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you.
More
by davedeck162
Other Employees Tagged:
Jason Shiles
, Dave the gentleman that delivered my vehicle
Oct 07, 2025 -
Lia Toyota of Northampton responded
Dave, thanks for your positive feedback on the service provided to you by Dwayne and Jason. We're delighted you found their support to be just what you needed to make everything seamless from start to finish. Congrats on the new Toyota, and best wishes for happy travels ahead!
Dwayne Smith was great to work with at Lia Toyota of
Northampton, any questions I had he answered them.
Northampton, any questions I had he answered them.
More
by lgklinda
Apr 02, 2025 -
Lia Toyota of Northampton responded
Thanks so much for your thoughtful feedback. We're glad Dwayne took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!
Dwayne Smith was very knowledgeable and a pleasure to
work with . Highly recommend Lia Toyota.
work with . Highly recommend Lia Toyota.
More
by frostyfarnham
Nov 22, 2024 -
Lia Toyota of Northampton responded
Thank you for your wonderful review! We are pleased that Dwayne provided you with 5-star service and we are honored to have earned your kind recommendation. If there is ever anything more that we may assist you with, please do not hesitate to give us a call!
Everyone was so nice and kind especially given how little
I knew about getting a car!
I knew about getting a car!
More
by emmypen98
Other Employees Tagged:
Steffi (don’t remember last name)
Aug 02, 2024 -
Lia Toyota of Northampton responded
Thanks for letting us know our dealership team did a great job, Emmy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
Exelent job and fast service thank you for everything ,
was very nice and kind thank
was very nice and kind thank
More
by Eduardo
Jul 26, 2024 -
Lia Toyota of Northampton responded
Thanks for letting us know our dealership team did a great job, Eduardo! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!
I had a pleasant experience buying my RAV4 hybrid
recently with the help of Dwayne Smith. The transaction included a trade in & things went smoothly & quickly.
recently with the help of Dwayne Smith. The transaction included a trade in & things went smoothly & quickly.
More
by Gloriam
Jan 17, 2024 -
Lia Toyota of Northampton responded
Thanks for the 5-star review of your dealership experience! We're delighted Dwayne provided you with all the support and expertise you needed to make this transaction a breeze. Congrats on the new RAV4 Hybrid! We wish you all the best in your upcoming journeys, from everyone at Lia Toyota!
Dwayne Smith is an empathetic salesperson with
professional, ethics confidence to the client asked Good
professional, ethics confidence to the client asked Good
More
by Hilda
Jan 03, 2024 -
Lia Toyota of Northampton responded
Hilda,
Thank you for leaving Dwayne this positive review! We are so glad that he provided you with the quality care that you deserve and he will be honored to hear of your kind words. We hope for an opportunity to work with you again!
I enjoyed my experience at Lia Toyota in Northampton.
Dwayne Smith was a very knowledgeable salesman who answered all my questions (even my dumb ones) as I upgraded 13 years to my first Toyota. I am v
Dwayne Smith was a very knowledgeable salesman who answered all my questions (even my dumb ones) as I upgraded 13 years to my first Toyota. I am very satisfied with my purchase.
More
by wendy
Jul 11, 2023 -
Lia Toyota of Northampton responded
Thanks so much, Wendy! We truly appreciate your business and your thoughtful review of working with Dwayne. We're delighted he addressed all your wishes and needs completely to seamlessly transition you into your first Toyota. Congratulations! Best wishes for amazing travels in your future, from all of us at Lia Toyota!
Dwayne was very helpful and took his time with us, we
felt he gave us personal service and was courteous and friendly.
felt he gave us personal service and was courteous and friendly.
More
by Peter B
Jul 11, 2023 -
Lia Toyota of Northampton responded
Hi, Peter! Thanks for stopping by to share positive feedback on your dealership visit with Dwayne! We're thrilled he treated you to a very supportive and stress-free experience. We certainly hope to work with you again some day, and until then, we wish you all the best in your travels, from everyone at Lia Toyota!