Dwight Bryant | Page 8

Great Service. Consultant on top of what needed to be done. Service appointment was on time. Consultant on top of what needed to be done. Service appointment was on time. More

by tclaycomb43 Verified Customer Verified Customer

Report | Print

Great service! Thank you for exceeding my expectations and the wonderful customer sitting area; I will be back! Thank you for exceeding my expectations and the wonderful customer sitting area; I will be back! More

by john.van.kemp Verified Customer Verified Customer

Report | Print

Our salesman, Paul, was excellent! His wealth of experience lends to his expertise in all vehicles, which enabled for a smooth sale of the vehicle we drove away with. Dwight was also e His wealth of experience lends to his expertise in all vehicles, which enabled for a smooth sale of the vehicle we drove away with. Dwight was also excellent in handling our finances and paperwork. His efficiency really made the transaction seamless. More

Report | Print

Disappointed and Deceived: Beware of Misleading Warranty at Battleground Kia Purchased a Kia Telluride 2020 EX from Battleground Kia in January, with a clear request for an engine and transmission protec at Battleground Kia Purchased a Kia Telluride 2020 EX from Battleground Kia in January, with a clear request for an engine and transmission protection plan. The finance guy offered a 5-year, 60k warranty, which sounded promising. Fast forward to March 2023, during the first oil change, I raised concerns about shaking issues, but was assured there were no problems. However, during a recent visit to my local Kia dealership in Burlington NC for another oil change, I was shocked to learn that a major issue with an axle boot was uncovered. This should have been covered under my warranty, but I was informed I had been sold a "Technology Package" that covers nothing engine-wise. It's infuriating to realize I paid $3500 for a warranty that doesn’t even protect my car, especially considering it's only 4 months old for me. It's clear that Battleground Kia's sales team prioritizes deceit over customer satisfaction. I strongly advise against purchasing from them unless you want to be misled and deceived. More

Report | Print

I left an angry review on 7/17/23 in reference to Battleground not giving back my deposit; in the review I said some exaggerated statements about Patrick Lattimore. First I would like to openly apolo Battleground not giving back my deposit; in the review I said some exaggerated statements about Patrick Lattimore. First I would like to openly apologize to Patrick. In all essence Patrick was a stand up guy, who displayed nothing but courtesy to my daughter and to me in the mist of my anger. Patrick is a great gentleman to do business with. I apologize for associating his character with the situation I was dealing with. More

Report | Print

I am not sure how the finance manager got his position since he couldn’t operate a printer; my 6 year old can do this herself. It’s not rocket science. Very unprofessional, cannot keep his composure, and since he couldn’t operate a printer; my 6 year old can do this herself. It’s not rocket science. Very unprofessional, cannot keep his composure, and cannot complete simple admin tasks in a timely manner. He had us at the dealership with 3 small children 2 hours past closing time simply because he doesn’t know how to print and had to ask someone else for help. The others were fine, aside from the cringy “this is my dream car” bs chatter from their salesman who helped us, but based on our experience with the finance manager who can’t figure out a printer, so inconveniences the customers and make them stay 2 hours past closing time—which is unacceptable—I would not recommend this place. It’s ran like a circus with a single clown that is this finance manager. More

Report | Print

Tyler was a great salesman. We have taken our new Sorento to the beach and enjoyed the car very much. Thanks! We have taken our new Sorento to the beach and enjoyed the car very much. Thanks! More

Report | Print

I didn’t expect to receive a better offer than my credit union. They offered to me not only a better deal but my new Hot Wheels. I’m totally in love with my Boss 302 Yellow Mustang. I went with open mind an union. They offered to me not only a better deal but my new Hot Wheels. I’m totally in love with my Boss 302 Yellow Mustang. I went with open mind and my patience paid off. The lady who greeted us and managed all the sales was extraordinary, kind patience and very understanding. She is the bomb! The sales manager treated us with respect and really took a good care of us! Thank you guys! You rock! More

Report | Print

I purchased a great car at an amazing price and I received excellent customer service received excellent customer service More

Report | Print

We had just bought a car that didn't "fit'. The We had just bought a car that didn't "fit'. The staff at BATTLEGROUND KIA spoke at length with us about our situation, such as negative equity, rece We had just bought a car that didn't "fit'. The staff at BATTLEGROUND KIA spoke at length with us about our situation, such as negative equity, recent loan requests,ect. We were at the store past normal working hours to get things in motion to purchase a Brand New KIA! Sportage. Really liked the used "08" Sportage That Shawn took us out in. Shawn alligned His working schedule to my working schedule so that I could have my new car as quickly as possible to avoid "red tape" of the vehicle being traded in. I know and understand my car and facility. I welcomed the fun,knowlegable personallities at BATTLEGROUND KIA. I have recommended and will continue to recomend BATTLEGROUND KIA to others. I would return when the time for another car is needed. More

Report | Print