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Dwight Johnson
Dwight Johnson at Boucher Buick GMC of Waukesha

Dwight Johnson

Service Manager

Boucher Buick GMC of Waukesha

1907 E Moreland Blvd
Waukesha, WI 53186

Contact Me
4.3
39 Reviews

Dealership Experience

9 yrs, 5 mos

Industry Experience

19 yrs, 11 mos

4.3

39 Reviews

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39 Reviews of Dwight Johnson

June 11, 2025

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Employee Rating

Not interested No Wonderful nice kind helpful. I shouldn't have to write something if I don't want to More

by orlow
Recommend Dealer
Yes

Other Employees Tagged: Dwight Johnson

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Jun 11, 2025

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

June 10, 2025

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Employee Rating

We were treated fairly and appreciated the service provided . We would refer this dealership to anyone who would ask. More

by mike.mahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasey Kraus

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Jun 10, 2025

Boucher Buick GMC of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Buick GMC of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Dwight Johnson Service Manager 262-409-2600

June 03, 2025

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Employee Rating

One of the best i ever too. Great service. Fantastic customer service i ever had. Thanks More

by DEPOSIT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Teigland, Cory Elbert, Kendall Wolfram, Ken Rice, Tony Ranieri, Jason Burton, Kasey Kraus

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Jun 03, 2025

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dwight Johnson Service Manager 262-409-2600

May 29, 2025

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Employee Rating

I HAVE WORKED WITH THE SALES DEPT. ON PREVIOUSLY OWNED Buick's AND ALWAYS FELT THEY DID A GOOD JOB. More

by DMRADIO75
Recommend Dealer
Yes
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May 30, 2025

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

May 24, 2025

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Employee Rating

Service people are not attentive to the customer. Their accuracy and efficiency needs work. Felt like I was being a burden to them by bringing my vehicle to their service center. I would probably wou More

by ROGERS5FAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Burton, Kasey Kraus

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May 27, 2025

Boucher Buick GMC of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Dwight Johnson Service Manager 262-409-2600

March 07, 2025

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Employee Rating

Sales process was seem less as both sales staff did an excellent job at working with me through the process. The vehicle Was in immaculate condition on delivery. The final price was very fair and I rec More

by B.hackbarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Teigland, Cory Elbert, Kendall Wolfram, Jason Burton, Kasey Kraus , Tanner and Hannah

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Mar 07, 2025

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tanner and our team, and we look forward to working with you again. Dwight Johnson Service Manager 262-409-2600

February 26, 2025

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Employee Rating

They are always friendly upon arrival and explain the service that will be done. I really like that they added a video of the assessment. More

by ahansen1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton, Kasey Kraus

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Feb 27, 2025

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

February 10, 2025

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Employee Rating

I had a horrible experience with Jason and the service team. My onstar module was shorted out while it was in for service, which is now on back order. I’m concerned that I will have continued problems wit More

by bciebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Burton

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Feb 14, 2025

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

Mar 02, 2025

bciebell responded

I responded privately on 2/14/25 with my contact information, but nobody ever contacted me from the dealer. I’m not surprised, this is the level of service to be expected with them. The on star module that the dealer shorted out while my truck was in for service must still be on back order as I haven’t heard a peep from the dealer. I’ve also had a handful of issues with other electronic components since they shorted the on star module out and I’m now beyond the manufacturer warranty period. Thanks Boucher GMC Waukesha! I look forward to dealing with electrical issues going forward!

January 18, 2025

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Employee Rating

Great dealership and staff! Made my purchase process very easy and straight forward! Would use again and recommend! More

by MARC.SCHULTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Teigland, Cory Elbert, Kendall Wolfram, Ken Rice, Tony Ranieri, Jason Burton, Kasey Kraus , Dakota Dakin Woods

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Jan 19, 2025

Boucher Buick GMC of Waukesha responded

Marc, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Buick GMC of Waukesha! Dwight Johnson Service Manager 262-409-2600

November 19, 2024

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Employee Rating

Always do thier best for the customer, upfront and professional. I have no complaints of work done and promise finish time More

by Vern Hagstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Burton, Kasey Kraus , Dakota Dakin Woods

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Nov 20, 2024

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Vern, and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

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