"Gregory, Ken and Cory were outstanding in the process of..."
- Bubs68 Verified Customer
Gregory, Ken and Cory were outstanding in the process of selecting a vehicle and financing. Gregory and Ken listened to the type and options that we wanted and made it happen. We were offered test drives of the 2 vehicle and their was no pressure to buy either SUV. This is the way a car dealership should be and that’s why we have been going to Boucher for over 25 years.
"By far one of the best car buying experiences we've had!..."
- Steve & Becki Anderson Verified Customer
By far one of the best car buying experiences we've had! Nick was great, very knowledgeable and friendly throughout the entire process!! Cory was also very helpful and made the finance process very quick and painless! Would recommend to anyone to shop at Boucher Buick GMC in Waukesha!
"Streamlined sales process. Automatically included a..."
- DH 1604 Verified Customer
Streamlined sales process. Automatically included a vehicle protection package as part of the price and negotiated the price of the package down. This makes you feel as if you've bargained the price of the vehicle down when you actually didn't. There's value in the protection package at a lower price so I was okay with it. The pricing of the vehicle I purchased was good to begin with so I don't feel like I lost anything. Trade in was average and went as I expected for a dealer transaction.
Where this group really shined was at delivery. As soon as I sat down to start delivery of my vehicle my fire pager went off. The team here expedited the signing of all the paperwork, moved my items and plates to the new vehicle and had everything ready for me to go so I could respond to the incident. Top notch service. Overall I'm very happy with my experience.
Thank you for taking the time to let us know about your positive experience! We are thrilled to hear our team here at Boucher went the extra mile for you to get you in your new vehicle. Please reach out to us if there is anything else we can assist you with!
December 31, 2020
"Tina M is your best asset and Nick M is awesome too!!..."
- PJMILLER0 Verified Customer
Tina M is your best asset and Nick M is awesome too!! Keep up the great work. Best experience I have ever had. Thank you
We are thrilled you had a positive buying expereince!
December 31, 2020
"Satisfied, we had an issue with the brand of new tires..."
- TERESABENNETT10 Verified Customer
Satisfied, we had an issue with the brand of new tires that were put on prior to purchase and asked that they be switched out to a better tire however our request was denied. Otherwise a 5 star rating would have been achieved. Would have appreciated alittle better solution than to just say no and offer us a new tire at cost if we decide to switch out.
Thank you for the positive review, Kimberly! We are thrilled you are happy with your new vehicle. Please reach out if there is anything else we can do for you!
December 15, 2020
"This dealership stood out from even the one in our area..."
- DREW Verified Customer
This dealership stood out from even the one in our area that specializes in GMC trucks. They were responsive, and most importantly able to answer every question about configurations and options. Hope service is as good as the sales side.
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