Dylan Begin

Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More

by scousevet Verified Customer Verified Customer

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Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! transaction when I came in for my lease, would recommend 100% !! More

by juanpee24 Verified Customer Verified Customer

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Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More

by PEI Verified Customer Verified Customer

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Wonderful my sale man Patrick , he help me all questions I wand to know about the car I want to get I wand to know about the car I want to get More

by hahoang4e Verified Customer Verified Customer

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Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a search game for parts it’s suppose to have already have. More

by Alex Verified Customer Verified Customer

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Everything was taken care of without any issues in the annual inspection. My ride to and from the dealership was good too. annual inspection. My ride to and from the dealership was good too. More

by swarrier Verified Customer Verified Customer

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I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the result. Well done, Colonial! More

by KLETREIZE Verified Customer Verified Customer

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We went in with a oil consumption problem on our 2022 Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying t Tiguan. We received a web video from the technician explaining what was going on. It was very thorough. We then received a message from John saying that they were getting us a loaner car until the repair is complete. More

by TYPERKELLEY Verified Customer Verified Customer

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Brought my 2022 VW GTI in for 30K mile service, software update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did update to address rear camera recall, and frequent Travel Assist messages that kept popping up. The service team performed all required service, did the software update and replaced the steering wheel, which had been the culprit for the travel assist messages. I am no longer seeing and hearing the travel assist messages and the car is driving as good as the day I first got it. Thank you for the great service and attention to the issues raised! More

by loumon1 Verified Customer Verified Customer

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The representatives were extremely helpful, friendly, knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. More

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