Bill Fallon
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
813 Reviews
Write a Review813 Reviews of Bill Fallon
November 11, 2026
I have been using Colonial VW service for over 15 years. Bill McGrath and his crew have always been professional and friendly when I encounter them. Always will to assist. I have used other auto service Bill McGrath and his crew have always been professional and friendly when I encounter them. Always will to assist. I have used other auto service dealerships for but nothing compares to Colonial. The crew keeps me up to date on all aspects of my service More
Other Employees Tagged: Bill Mcgrath, Dylan Begin
November 08, 2026
Colonial Volkswagen is my go to for service! Never any issues with scheduling or communication around what is being done. The staff are great and Jon is a knowledgeable advisor who is always ens Never any issues with scheduling or communication around what is being done. The staff are great and Jon is a knowledgeable advisor who is always ensuring I understand what was completed as well as any upcoming needs for service I should be planning for as well! Highly recommend!! More
Other Employees Tagged: Jon Lacey
November 06, 2026
Excellent hospitality, very kind, respectful, knowledgeable, and well mannered. Dylan was a pleasure to work with, even given the large job. Including the technician involved on the job, who prov knowledgeable, and well mannered. Dylan was a pleasure to work with, even given the large job. Including the technician involved on the job, who provided an excellent overview of all the work that was/ is needed. I look forward to doing future services with Dylan and The Colonial Volkswagen family. I also hope to expand my VW ownership, and will need to make friends in the parts department! Thank you More
Other Employees Tagged: Bill Mcgrath, Jon Lacey, Dylan Begin , Service tech for my ticket (5 stars)
November 05, 2026
I received quick reliable service with a smile. They kept me informed throughout the process They kept me informed throughout the process More
Other Employees Tagged: Jon Lacey, Dylan Begin
November 03, 2026
I bought another Vehicle here just because of the extraordinary service I receive here and I do not have one complaint! extraordinary service I receive here and I do not have one complaint! More
Other Employees Tagged: Jon Lacey, Dylan Begin
October 27, 2026
I've been going there for years. For sales, Pierre is great. For service, there are a group of people that are just fantastic! Bill, Jon, Dylan, and Shelby are all great people! For sales, Pierre is great. For service, there are a group of people that are just fantastic! Bill, Jon, Dylan, and Shelby are all great people! Their manager Bill McGrath runs the department like a charm. Great to chat with and cares about taking care of you AND your vehicle! Could not recommend them enough! Always have been honest about the work that needed to be done to my cars! More
Other Employees Tagged: Jon Lacey, Dylan Begin , Shelby
October 27, 2026
This is my 2nd purchase in 2 years and both times I was very impressed with sales people. very impressed with sales people. More
Other Employees Tagged: Jon Lacey, Dylan Begin
October 26, 2026
My car was poorly washed. Water stains on my side windows. The water test that was done inside my car was not wiped away or washed. Big water stains all down my trunk window Water stains on my side windows. The water test that was done inside my car was not wiped away or washed. Big water stains all down my trunk window More
Other Employees Tagged: Jon Lacey, Dylan Begin

