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Bill Fallon
Bill Fallon
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
802 Reviews
802 Reviews
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802 Reviews of Bill Fallon
October 16, 2026
Attentive and helpful staff. Arranged a loaner vehicle also for me. Jon ensured that i get my vehicle timely Arranged a loaner vehicle also for me. Jon ensured that i get my vehicle timely More
by ABHISHEKNAINANI205
Verified CustomerOther Employees Tagged: Jon Lacey, Dylan Begin
October 16, 2026
I've been bringing my vehicles here for 15 years, and there's a reason I keep coming back. The team is friendly, trustworthy, and always treats me with respect. They make every visit easy and stress-free there's a reason I keep coming back. The team is friendly, trustworthy, and always treats me with respect. They make every visit easy and stress-free, and I know my car is in great hands. More
by SVARELS
Other Employees Tagged: Jon Lacey, Dylan Begin
October 14, 2026
Colonial has been my dealership for the past 25 years. I started with the one closest to my house, but after a bad experience, I went dealer shopping for service. I found Colonial in Westboro and have be I started with the one closest to my house, but after a bad experience, I went dealer shopping for service. I found Colonial in Westboro and have been with them ever since, purchasing my last 2 GTI's from them. The service dept is the best. I highly recommend them. More
by DRDEREGIS
Other Employees Tagged: Jon Lacey, Dylan Begin
October 14, 2026
My interactions with the service department have always been pleasant and professional - you reach consensus on the goals of your visit, they do a thorough analysis and walk through their recommendations b been pleasant and professional - you reach consensus on the goals of your visit, they do a thorough analysis and walk through their recommendations before they start their work. More
by ROBJS
Other Employees Tagged: Jon Lacey, Dylan Begin
October 10, 2026
Easy to schedule and drop off. Great customer service. Service team communicated regularly throughout and explained issues. Great customer service. Service team communicated regularly throughout and explained issues. More
by JAMGAINES
Other Employees Tagged: Jon Lacey, Dylan Begin
October 08, 2026
Please write about 25 words about your experience. Service was great, service team always does a great job Service was great, service team always does a great job More
by Mcstuhl
Other Employees Tagged: Jon Lacey, Dylan Begin
October 01, 2026
Great to work with and got the job done. Wish they offered loaner cars for customers who have to travel Wish they offered loaner cars for customers who have to travel More
by hcgatw2142
Other Employees Tagged: Jon Lacey, Dylan Begin
September 30, 2026
I had a great experience at the this dealership for my 20k maintenance. Bill was great and called to give me updates and explained findings very well. I appreciate it! 20k maintenance. Bill was great and called to give me updates and explained findings very well. I appreciate it! More
by LAIS CERQUEIRA
September 30, 2026
Marc was extremely professional, thorough and went above and beyond as do all at Colonial Westborough. I have been doing business with Colonial for 17 years and would highly recommend them. and beyond as do all at Colonial Westborough. I have been doing business with Colonial for 17 years and would highly recommend them. More
by mdubois465
Other Employees Tagged: Bill Mcgrath, Jon Lacey, Dylan Begin, Marc Schoenhammer
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