Bill Fallon
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
775 Reviews
Write a Review775 Reviews of Bill Fallon
July 30, 2026
I was impressed by Fast, efficient service. There was Clear communication from the moment I arrived. Comfortable waiting areas as well. There was Clear communication from the moment I arrived. Comfortable waiting areas as well. More
Other Employees Tagged: Dylan Begin
July 28, 2026
Excellent customer service, great communucation, speedy turn around- would most definitely work with them again! turn around- would most definitely work with them again! More
Other Employees Tagged: Jon Lacey, Dylan Begin
July 25, 2026
Dylan and staff took great care of me in addressing a transmission issue with my GTI. Extremely communicative and friendly staff. transmission issue with my GTI. Extremely communicative and friendly staff. More
Other Employees Tagged: Jon Lacey, Dylan Begin
July 23, 2026
Always a pleasure to work with Marc S in sales and Lap N in finance. in finance. More
Other Employees Tagged: Bill Mcgrath, Jon Lacey, Dylan Begin, Marc Schoenhammer , Lap Nguyen
July 02, 2026
The service quality is very good and staff is friendly. Lost the fifth star on pricing. I like that they video the car and share their findings. I've been able to get appointments when I need them. They Lost the fifth star on pricing. I like that they video the car and share their findings. I've been able to get appointments when I need them. They do a good job of monitoring recalls for my vehicle. Have had all the recommended work done there for the first 65K miles of my GLI. But like other dealerships I've dealt with, the price is higher than independent shops. Did not buy new tires there after MA Pot Holes damaged another one. More
Other Employees Tagged: Dylan Begin
June 30, 2026
They are very polite and helpful. The car was ready when they said it would be. The car was ready when they said it would be. More
Other Employees Tagged: Bill Mcgrath, Pierre Saliba, Jon Lacey, Dylan Begin
June 30, 2026
I always have a pleasant experience. They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the superiorcustomer service. More
Other Employees Tagged: Dylan Begin
June 27, 2026
Brought my Jetta in for its 20k service and a brake replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like hav replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like having my car serviced at this dealership. More
Other Employees Tagged: Jon Lacey, Dylan Begin

