Dylan Jones | Page 16

I went to another dealer first and was appalled at the attitiude and service from the sales force. when i walked into r&h eveything went the way i wanted it to from beginning to end. i got the car i want attitiude and service from the sales force. when i walked into r&h eveything went the way i wanted it to from beginning to end. i got the car i wanted for the price i want to pay and the deal went thru with much ease. my only criticism is i was at the dealer for too long in my opinion. It took 2.25 hours to take delivery of the car. More

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George was very friendly and easy going. He made the purchasing transaction painless. Dylan walked me through the leasing process and provided great options to arrive at a price we both could agree on. purchasing transaction painless. Dylan walked me through the leasing process and provided great options to arrive at a price we both could agree on. Mac was extremely thorough with the final paperwork and was a pleasure to work with. More

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Exellent experience with Likisha and Dylan. They worked with us on getting us a good deal on our car even if it means staying late beyond closing hours. My daughter loves the wi-fi. It has been my life lon with us on getting us a good deal on our car even if it means staying late beyond closing hours. My daughter loves the wi-fi. It has been my life long dream to own a luxury car and Kisha and Dylan made it possible for me, and for this I am very thankful to them. More

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I had a good experience with R and H. I was looking for I had a good experience with R and H. I was looking for a four wheel drive used car with low mileage and I got one. I am surprised that the E 350 I had a good experience with R and H. I was looking for a four wheel drive used car with low mileage and I got one. I am surprised that the E 350 does not have some of the features that my BMW had such as totally programmable buttons (either for radio, satellite, or navigation), and mirrors that slant down when you back up. I also have not figured out if the car beeps when it backs up in addition to the camera. But my primary wish of a low mileage, four-wheel drive was satisfied. I can live with the rest. More

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Very accommodating, helpful and made sure I got what I wanted. This is my second purchase from this dealership. I would recommend to my family and friends. Every level from sales to financing to detailing wanted. This is my second purchase from this dealership. I would recommend to my family and friends. Every level from sales to financing to detailing my truck was super. I will be a customer for life. More

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I'm a tough customer, and Michael and R&H earned my business by meeting EVERY tough demand I had. Michael and the R&H team offered the right price, but more importantly they hung in with me through tr business by meeting EVERY tough demand I had. Michael and the R&H team offered the right price, but more importantly they hung in with me through tricky details of leasing and registering my car out-of-state. And most importantly, they were able to secure exactly the right car by going above and beyond what "normal" dealers would do (I know, I tried elsewhere). The actual final purchase process took less than 30 minutes: in-and-out in the blink of an eye! You won't regret working with them. You may regret not selecting R&H for you next vehicle. Even though I'm in L.A. most of the time, I'll be back when the 2012's come out for my family's fifth R&H purchase. E. Dahan More

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Bought a 2006 certified used Mercedes Benz SLK350 on Dec 06 2010. I had done my research and the asking price was the lowest among similar certified SLK's. Walked in with my dad for a test drive and was hel 06 2010. I had done my research and the asking price was the lowest among similar certified SLK's. Walked in with my dad for a test drive and was helped by Likisha Jones. She was excellent! she arranged the test drive right away and let us take the car by ourselves. She answered all our questions promptly and also gave us all neccessary information. The dealership never pushed us to make a sale but at the same time conveyed thier strong intent to make the sale. The final sale price was fair (Dylan Jones reduced the price right away, but the negotiation stopped there), i would have liked to save another 500, but considering that i got a certified car for around $750 more than the private party (excellent) estimate from KBB, i still feel it was a good deal. I also got 2 years extended certified warranty and Lori Brown shaved $300 off that. All in all i think it was a good deal, but more importantly the service was excellent. I have purchased 8 cars in the last 6 years and dealt with many dealers and it has almost never been smooth sailing, this is an exception. More

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