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Dylan Malpass
Dylan Malpass at Ilderton Chrysler Dodge Jeep Ram

Dylan Malpass

Service Advisor

Ilderton Chrysler Dodge Jeep Ram

701 S. Main St
High Point, NC 27261

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Dylan Malpass

May 21, 2026

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Employee Rating

It was a please working with Dylan both times that I visited. He goes above and beyond. He treated me like I mattered. I don't normally visit dealerships, but working with him has changed my mind about More

by mcreech6
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 21, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for letting us know how much you enjoyed working with Dylan. We’re pleased he went above and beyond and made you feel valued during your Ram 1500 service. We look forward to supporting your future Jeep and Ram service visits.

May 20, 2026

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Employee Rating

Very family focused, Great staff and service. The Techs has great knowledge of vehicle concerns Thank you all. More

by JOSEPH LYONS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John lderton, Catherine Martin, Nikki Alfaro, Brandon Burns, Jacob Smith, Bobby St Geoge, Christopher Ilderton, Chris Robinson, Randolph Burns

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May 20, 2026

Ilderton Chrysler Dodge Jeep Ram responded

We’re delighted that you and your family felt comfortable with our team. Our technicians apply deep expertise to every Jeep service, and we’re pleased they addressed your vehicle concerns. Thank you for sharing your positive experience.

May 15, 2026

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I’m enjoyed my experience with this dealership. , and would recommend it to all my friends and family. More

by robertyoung199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby St Geoge, Chris Robinson

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May 15, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s wonderful to hear you enjoyed the service on your Ram 1500 Classic and are recommending us to friends and family. Thank you for sharing your experience, and we look forward to looking after your Ram again.

May 12, 2026

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Great communcation and straight forward comments. I felt comfortable bringing our van here. Thank you all. More

by heathgilley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby St Geoge, Chris Robinson

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May 12, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s wonderful to hear our communication was clear and that you felt comfortable bringing your Ram to us. Thank you for choosing our team. Feel free to get in touch whenever your Ram needs attention again.

May 11, 2026

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Very fast service,very clean everywhere,service writers are awesome will be back again for next service More

by tmoss54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby St Geoge, Chris Robinson

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May 12, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We’re glad the service was quick and our facility met your expectations. Chris will be pleased to hear you felt well supported. We look forward to your next Ram visit.

May 11, 2026

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Excellent communication. Work was performed as stated and no other issues arose that required extra work. More

by pamelagreen0526
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Workmanship
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Recommend Dealer
Yes
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May 11, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for sharing that Dylan provided clear communication and that your Jeep Wrangler service went exactly as planned. We appreciate you trusting us and hope we can assist you again whenever needed. Enjoy your time behind the wheel of your Jeep Wrangler.

May 11, 2026

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I ALWAYS ENJOY GOING TO THIS DEALERSHIP. THEY GREAT ME WITH A SMILE AND FRIENDLY SERVICE. More

by 3carvena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby St Geoge, Randolph Burns

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May 11, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s great to know that our team always greets you with a smile and friendly service when you bring in your Jeep Grand Cherokee L. We appreciate your loyalty and look forward to your next visit.

May 08, 2026

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Dylan was extremely helpful and I love Idlerton’s service department. I always use them for service on my Jeep Gladiator. More

by cindyfrogs.adams1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 08, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s wonderful to hear Dylan provided such helpful support, and that our service department continues to meet your expectations. Keeping your Jeep Gladiator in top shape is exactly what we aim for. Thank you for choosing us for your ongoing service needs.

May 08, 2026

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Employee Rating

Always remember my name and always explains what they are doing or have done to my van. More

by jbno03
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 10, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Ilderton Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

April 24, 2026

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Employee Rating

Had amazing experience with wood definitely recommend my vehicle was ready on time and everything complete More

by scotteller34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby St Geoge, Chris Robinson

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Apr 25, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for recommending us. We’re delighted your Buick Envision was ready on time and that everything was completed to your satisfaction. Please reach out if there’s anything else we can help you with.

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