Randolph Burns
Finance Director
Ilderton Chrysler Dodge Jeep Ram
701 S. Main St
High Point, NC 27261
Dealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
19 Reviews
Write a Review19 Reviews of Randolph Burns
May 20, 2026
Very family focused, Great staff and service. The Techs has great knowledge of vehicle concerns Thank you all. The Techs has great knowledge of vehicle concerns Thank you all. More
Other Employees Tagged: John lderton, Catherine Martin, Nikki Alfaro, Brandon Burns, Jacob Smith, Bobby St Geoge, Christopher Ilderton, Chris Robinson, Dylan Malpass
May 13, 2026
They will get you back running right and will let you know if there are any issues going on with your vehicle I will always take my vehicle to ilderton Dodge for service know if there are any issues going on with your vehicle I will always take my vehicle to ilderton Dodge for service More
Other Employees Tagged: Ron Owens
May 11, 2026
I ALWAYS ENJOY GOING TO THIS DEALERSHIP. THEY GREAT ME WITH A SMILE AND FRIENDLY SERVICE. THEY GREAT ME WITH A SMILE AND FRIENDLY SERVICE. More
Other Employees Tagged: Bobby St Geoge, Dylan Malpass
May 08, 2026
I just wanted to take a moment to share how much I appreciate the Ilderton family and the wonderful experience I consistently receive. From Patience in sales, to Randolph in finance, and Bobby in ser appreciate the Ilderton family and the wonderful experience I consistently receive. From Patience in sales, to Randolph in finance, and Bobby in service, everyone truly goes above and beyond every time. It’s this dedication and exceptional service that keeps me coming back. Please keep up the fantastic work—you make every visit a pleasure! More
Other Employees Tagged: Bobby St Geoge, Patience Chia McKelvey
May 05, 2026
The process was easy. We already knew what we wanted and they had it. The car battery was dead so it postponed us getting our vehicle, but we got the vehicle on Monday. Fi We already knew what we wanted and they had it. The car battery was dead so it postponed us getting our vehicle, but we got the vehicle on Monday. Finance was smooth and easy. Our sales person was good, but the follow up and keeping us updated on when vehicle would be ready was not there. I know we weren't the only customers he had, but I had to contact him at lunch to even know if the vehicle would be ready. A simple call to say they were running behind or it will not be ready until this time was all that was needed. I still haven't gotten the correct number to call to get the app set up because there were issues with that. That has not been a smooth thing. I am disappointed that there was not more help and again I had to follow up with him to determine what we needed to do. I received a link with the number to call and it was for a management company. I asked for him to verify the number and still haven't gotten that number. I expected the issues with that handled by him like it has always been handled by other dealerships in the past. Overall, it was an easy experience and staff was nice. More
Other Employees Tagged: Colton Briles
April 30, 2026
Made it almost easy to walk away with a new Jeep grand Cherokee limited before the junk engine switch in 26 Cherokee limited before the junk engine switch in 26 More
Other Employees Tagged: Jacob Smith, Ron Owens
April 22, 2026
Very professional and friendly. Definitely a family atmosphere. I would recommend them to any business in need of a work truck or anyone in general that needs a personal vehicle. Definitely a family atmosphere. I would recommend them to any business in need of a work truck or anyone in general that needs a personal vehicle. More
Other Employees Tagged: John lderton, Catherine Martin, Nikki Alfaro, Brandon Burns, Jacob Smith, Bobby St Geoge, Jesse Reynolds, Chris Robinson, Dylan Malpass
April 18, 2026
Very knowledgeable. They addressed all of my questions and issues. I would deal with them again. They addressed all of my questions and issues. I would deal with them again. More
Other Employees Tagged: Jacob Smith, Colton Briles
April 17, 2026
The staff was very friendly and welcoming. I got to dealership early and we were greeted and showed the vehicle that interested me. I got to dealership early and we were greeted and showed the vehicle that interested me. More
Other Employees Tagged: Catherine Martin, Joe Haarsgaard
March 28, 2026
Patience was great and very on point also the customer service was excellent very responsive service was excellent very responsive More
Other Employees Tagged: Patience Chia McKelvey

