Randolph Burns
Randolph Burns at Ilderton Chrysler Dodge Jeep Ram

Randolph Burns

Finance Director

Ilderton Chrysler Dodge Jeep Ram

701 S. Main St
High Point, NC 27261

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4.8
10 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

4.8

10 Reviews

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10 Reviews of Randolph Burns

March 28, 2026

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Employee Rating

Patience was great and very on point also the customer service was excellent very responsive More

by dguerra2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patience Chia McKelvey

Mar 28, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s great to hear that Patience provided attentive service and our team was responsive. We’re glad your used Jeep Grand Cherokee 4xe experience was excellent. Please reach out if you need anything else.

March 25, 2026

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When I bought my last car from Patience McKelvey of Ilderton Dodge Chrysler Jeep Ram - High Point, NC, I asked her to look out for a specific vehicle for my son. Lo and behold, 2 months later, Pati More

by klchianet10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patience Chia McKelvey

Mar 25, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s fantastic that Patience tracked down the exact Pilot you were seeking for your son and made the transaction so swift. Thank you for the 5-star review and for placing your continued trust in our team.

March 25, 2026

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Kyler was a pleasure to deal with! He greeted us in the parking lot and addressed our needs right away. He made the entire process of trading in for a new vehicle smooth and easy! He w More

by kinzfx
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Burns, Kyler Bailey

Mar 25, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s great to hear Kyler welcomed you right away and guided your trade-in smoothly. We’re delighted he provided honest and attentive support as you drove home your new Jeep Grand Cherokee. Thanks for choosing us!

March 19, 2026

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A long distance trade but everyone made it work. Questions were answered and the deal was made without hassle. More

by jlsuminski
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Recommend Dealer
Yes

Other Employees Tagged: Colton Briles

Mar 20, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 18, 2026

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Excellent people to work with. No high pressure sales tactics. Very easy car buying experience More

by jeff_hare
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Smith, Jason Martzel

Mar 18, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team. We’re glad the purchase of your Jeep Grand Cherokee was smooth and pressure free. We look forward to assisting you again in the future.

March 17, 2026

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I always receive good service here, that's why I return. They have a great service department with good people. More

by 4wheelsrc
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Smith, Jason Martzel , Jillian

Mar 18, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s rewarding to know our service team has earned your return visits. Thank you for choosing Jeep and we look forward to assisting you again.

March 17, 2026

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Joe was great! Very willing to help find what I wanted and make it happen, but without being pushy. Highly recommend!! More

by dgarvey0
Recommend Dealer
Yes

Other Employees Tagged: Joe Haarsgaard

Mar 17, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Delighted to hear Joe provided helpful support without pressure while helping you find the perfect Jeep Grand Cherokee. Thank you for recommending our team and enjoy every moment behind the wheel of your new Jeep.

March 10, 2026

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ALL I HAVE TO SAY US CHRIS ROBINSON AND HIS CREW THZT WORKED ON MY JEEP WAS AMAZINGGG THEY TOLD NE THINGS THAT A FEW DEALERSHIPS IN ATLANTA DIDNT EVEN TELL ME BUT MY FIRST TIME GOING TO CHRIS IN HIGH POI More

by jhazwash91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Ilderton Chrysler Dodge Jeep Ram responded

We’re thrilled Chris and our service crew in High Point pinpointed the issue with your Jeep Wrangler Unlimited 4xe and resolved it promptly. It means a lot that our updates and attention to detail convinced you to travel back from Atlanta. Thank you for making us your Jeep service home; we look forward to caring for your vehicle again.

February 24, 2026

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Had great help figuring out what car was right for me! Ron was an awesome salesman! More

by slh512
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Recommend Dealer
Yes
Feb 24, 2026

Ilderton Chrysler Dodge Jeep Ram responded

We’re pleased Ron made it easy to choose the right Jeep. Congratulations on your Cherokee purchase and thanks for the five-star rating. We appreciate you sharing how it went.

February 18, 2026

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Ivan was the best salesman ever worked with. Everyone one was nice, friendly and willing to help. More

by mustang0108
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Burns , Ivan Cruz Castro

Feb 18, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ilderton Chrysler Dodge Jeep Ram are glad to have you as a customer.

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