Jacob Smith
Jacob Smith at Ilderton Chrysler Dodge Jeep Ram

Jacob Smith

Sales Manager

Ilderton Chrysler Dodge Jeep Ram

701 S. Main St
High Point, NC 27261

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5.0
18 Reviews

Dealership Experience

1 yr, 4 mos

5.0

18 Reviews

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18 Reviews of Jacob Smith

April 22, 2026

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Employee Rating

Very professional and friendly. Definitely a family atmosphere. I would recommend them to any business in need of a work truck or anyone in general that needs a personal vehicle. More

by bradfordreynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 22, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s wonderful to hear our team provided a professional, friendly, and family-like environment during your purchase. Thank you for recommending us for work trucks or personal vehicles. Enjoy your Ram, and we look forward to supporting you again.

April 18, 2026

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Very knowledgeable. They addressed all of my questions and issues. I would deal with them again. More

by cgraydoyle
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Colton Briles, Randolph Burns

Apr 18, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s gratifying to hear our team’s expertise helped address all your questions and concerns about your used Jeep Wrangler Unlimited 4xe. We appreciate your trust in us and look forward to assisting with any future needs.

March 27, 2026

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Amazing people, Jacob was so honest and helpful. Patience made everything so easy! Thank you More

by lguido2332
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patience Chia McKelvey

Mar 27, 2026

Ilderton Chrysler Dodge Jeep Ram responded

We’re delighted Jacob and Patience’s honesty and helpfulness made your Jeep Grand Cherokee service smooth. Thanks for sharing your experience and we look forward to assisting you again.

March 27, 2026

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Amazing people to deal with my wife had been wanting a wrangler for a while and they were able to get her where she was comfortable with her payments we went in signed papers and was driving away in an ho More

by transam5740
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyler Bailey

Mar 27, 2026

Ilderton Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you and your wife found the perfect Jeep with payments that suited you. We’re glad the process was swift and pressure free. Thank you for recommending us and enjoy your new Jeep.

March 22, 2026

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Jacob (manager) and Jason made my purchase of a new vehicle as simple and quick as possible. They both went above and beyond through the entire deal from the price, constant communication, competitive More

by tdsuttonjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Martzel

Mar 22, 2026

Ilderton Chrysler Dodge Jeep Ram responded

We’re glad Jacob and Jason made your new Dodge purchase quick and straightforward. It’s wonderful the pricing, communication and competitive interest rate met your expectations, and that delivery to another state went smoothly. Enjoy your Dodge on every journey.

March 19, 2026

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Patience and Jacob were great and easy to work with they got the job down in a timely matter More

by tashirasmith0524
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patience Chia McKelvey

Mar 19, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Hearing Patience and Jacob provided a smooth, timely experience makes our day. Thank you for choosing a new Jeep Wrangler and we hope it brings you many adventures.

March 18, 2026

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Excellent people to work with. No high pressure sales tactics. Very easy car buying experience More

by jeff_hare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Martzel, Randolph Burns

Mar 18, 2026

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team. We’re glad the purchase of your Jeep Grand Cherokee was smooth and pressure free. We look forward to assisting you again in the future.

March 17, 2026

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I always receive good service here, that's why I return. They have a great service department with good people. More

by 4wheelsrc
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jason Martzel, Randolph Burns , Jillian

Mar 18, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s rewarding to know our service team has earned your return visits. Thank you for choosing Jeep and we look forward to assisting you again.

March 10, 2026

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ALL I HAVE TO SAY US CHRIS ROBINSON AND HIS CREW THZT WORKED ON MY JEEP WAS AMAZINGGG THEY TOLD NE THINGS THAT A FEW DEALERSHIPS IN ATLANTA DIDNT EVEN TELL ME BUT MY FIRST TIME GOING TO CHRIS IN HIGH POI More

by jhazwash91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Ilderton Chrysler Dodge Jeep Ram responded

We’re thrilled Chris and our service crew in High Point pinpointed the issue with your Jeep Wrangler Unlimited 4xe and resolved it promptly. It means a lot that our updates and attention to detail convinced you to travel back from Atlanta. Thank you for making us your Jeep service home; we look forward to caring for your vehicle again.

February 24, 2026

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Always great service at Ilderton Dodge. Service advisor Chris is kind, knowledgeable, and patient with me when my anxiety about my vehicle kicks in. I have also worked with Dylan and he is More

by VzMommy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Ilderton Chrysler Dodge Jeep Ram responded

It’s wonderful to hear that Chris and Dylan helped put your mind at ease during your Jeep Compass service. We’re glad the team welcomed you with friendly smiles and earned your recommendation. We look forward to assisting you on your next visit.

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