Dealership Experience
4 yrs, 11 mos
Industry Experience
7 yrs, 4 mos
Languages Spoken
English
8 Reviews
Write a Review8 Reviews of Dylan Pellegrino
April 12, 2024
Great selling you a GMC vehicle, but it turned into a lemon within the first 2 months. Then the dealership managers stopped any support. One comment "well we did not make the pickup". Process took 6 plus lemon within the first 2 months. Then the dealership managers stopped any support. One comment "well we did not make the pickup". Process took 6 plus months to resolve with no help from the Markley dealership. Asked for refund on after market part for 4 months, for a part that was ordered and never received. Asked for help on who contact for stating the buy back process, and it was a drag your feet, not the dealership problem. Asked for loaner car during the repair process (when we thought it could be repaired) and Markley said there is a waiting list, or we could went a car (would not be fully reimbursed from GMC if we did). waited and waited for communication from Markley....and they would not help, several areas of the managers contributed to this low rating. a "0" for after sales support. If you get a lemon from here and do the buy back process, make sure to take any after MFG parts off of the vehicle. Also make sure to cancel any extended warranty purchased and get a refund. Lost $2K+ on a GMC truck only driven 2200 miles and would have lost an additional $5K if we listened to the Markley managers (or lack of information). Not a good experience. More
Other Employees Tagged: Thomas Rowe, Eric Baumgart, John Paul Buttermore, Jesse Klein, Tim Northburg, Jim Preston, Tom Medina
April 12, 2024
Very helpful in my experience on the purchase of this vehicle. Michael was very professional and knowledgeable about the vehicle. I will definitely recommend Michael and Markley to friends. vehicle. Michael was very professional and knowledgeable about the vehicle. I will definitely recommend Michael and Markley to friends. More
Other Employees Tagged: Michael Shelleman
March 26, 2024
Jesse was amazing! ! This was a painless and easy going experience!! Thank you Markley we love our car!! ! This was a painless and easy going experience!! Thank you Markley we love our car!! More
Other Employees Tagged: Tim Northburg, Jessie Cappelli
March 14, 2024
Patty Nelson helped me and I was so grateful for her help! She’s awesome! I called ahead and she had everything ready for me when I went in. It was fast and had everything ready to go. Process was smoot help! She’s awesome! I called ahead and she had everything ready for me when I went in. It was fast and had everything ready to go. Process was smooth and she knows how to work with and talk to people. She also called the next day to follow up on how the car was doing. I love my new Honda Civic and appreciate her help getting me that car! Patty gives great customer service!!! Also thank you to Dylan for helping with the paperwork. I definitely recommend going to Patty! You won’t be disappointed! More
Other Employees Tagged: Patty Nelson
March 03, 2024
Jessie Cappelli was a phenomenal salesperson. Not only did she give me a large discount off the top of a new car purchase price, her service was impeccable throughout the whole car-buying process Not only did she give me a large discount off the top of a new car purchase price, her service was impeccable throughout the whole car-buying process. I wanted a car that was very specific, not on the lot. Jessie offered me all of my options, didn’t push me to take the most available car, but was instead patient with all my needs and wants. She’s also personable, relatable, and approachable. She answers questions well and had a fast response rate while I was in waiting for my car. Prior to buying this car, I spoke with 6 different dealerships across the state. Jessie was the one who gave me the best out-the-door cost and the best attitude. She was honest, with no trickery or patronization. I drove 1.5 hours in the snow to get my deal, and Jessie did not disappoint; she gave me exactly what I asked for. Thank you, Jess! More
Other Employees Tagged: Jessie Cappelli, Jordan Smith
February 25, 2024
Everyone was awesome 👌 They went beyond any dealership I have ever dealt with. We really appreciated their friendliness and honesty. have ever dealt with. We really appreciated their friendliness and honesty. More
Other Employees Tagged: Tom Medina, Jessie Cappelli
September 24, 2023
Markley is a dependable, established dealership in Fort Collins. Jessica is delightful and helpful during the sale process. Collins. Jessica is delightful and helpful during the sale process. More
Other Employees Tagged: Jessie Cappelli
July 06, 2023
Jessie was amazing. She was super helpful and never pushy. It was a pleasure to work with her and I love my new car. She really went above and beyond to get us where we She was super helpful and never pushy. It was a pleasure to work with her and I love my new car. She really went above and beyond to get us where we needed to be. 11/10 highly recommend. More
Other Employees Tagged: Tim Northburg, Jessie Cappelli